Rental Assistant

24 hours ago

Sydney, New South Wales, Australia Canon Full time

Backed by Canon Australia
- Fantastic development opportunities
- Access to studio spaces and equipment
- Creative and fun environment
- Full-time role

**About us**

Canon is the world's leading imaging organisation, and actively inspires with imaginative ideas that enable people to connect, communicate and achieve more than they thought possible. Whether for consumers or professionals, Canon continues to research technologies to bring more beauty, more clarity, and more innovation to the world of imaging.

SUNSTUDIOS Sydney provides industry leading services and expertise to the creative industry in Australia. These services encompass cinema and stills equipment rental, lighting consultancy, technical support, studio and location bookings, production, and events. Key customer segments include fashion and advertising photographers, production agencies, broadcast television networks, online streaming services, corporate event partners and many more.

**About the Role**

SUNSTUDIOS Sydney is looking for a Rental Assistant (Admin) to join the Equipment Rental Team on a full-time basis. You will be responsible for managing equipment bookings, liaising with producers, photographers and DPs on equipment lists and budgets, updating the booking calendar, and allocating stock. You will work closely with the team leads and technician on delivering equipment at a high standard and in a timely manner. You will also collaborate with the Studios Department on equipment hires in studios and assist with invoicing. This role is based in Alexandria and reports to the Video Team Lead.

We pride ourselves on our excellent customer service and solutions-focused, can-do attitude, and are thus looking for someone who enjoys building relationships with customers. This is a fantastic opportunity to get your foot in the door with a photography/video studio and be part of an established industry leader. This role would suit someone who works well in a team environment, is a good communicator, and enjoys learning on the job.

**Main Duties**
- Administration - register new clients, quoting on equipment, invoicing, taking payment, scheduling deliveries and cross hires
- Receiving customer feedback and resolving disputes and queries
- Working collaboratively with team leads on meeting daily targets
- Maintain oversight of technicians' workflow, ensuring jobs are packed in timely manner
- Ensuring the growth and relevance of services at SUNSTUDIOS
- Contribute to 50/50 stills and motion revenue target

**Key Requirements**
- Process focused with great attention to detail
- Self-motivated, organised, and enjoys team-environments
- Empathetic and good communicator
- Exceptional customer service skills
- Experience in customer service or administration highly preferred
- Driving license

In return you will get the chance to work for a multinational company, with a real opportunity to take your skills to the next level. We look after you with training and development, progression and promotion, recognition, and reward and you will have all the tools and support you need to grow, to bring your ideas to life and achieve your successes.

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

Successful applicants will be notified of next steps.

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