Physio Clinic

4 days ago

Brisbane, Queensland, Australia Dynamic Sport Physiotherapy Full time

Patient Experience Officer - Be the Heartbeat of Our Healthcare Team

**Full-Time Position | No Healthcare Experience Needed | Full Training Provided**

Do you light up when you can make someone's day better? Dynamic Sport Physiotherapy is seeking a warm, energetic individual to join our family as a Patient Experience Officer. This isn't your typical reception role—it's your chance to be the welcoming face that transforms patients' healthcare experiences from the moment they walk through our doors

Why Choose Dynamic Sport Physiotherapy?
- **Make a Daily Impact**: Be the comforting presence that begins someone's healing journey
- **Grow With Us**: Launch your healthcare career through continuous training and advancement opportunities
- **Thrive Together**: Join a genuinely supportive team that celebrates each other's successes
- **Enjoy Great Benefits**: Employee discounts on physio services, professional development support, and more
- **Find Purpose**: End each day knowing you've made a real difference in someone's wellbeing

**Your Role in Action**

As the first person our patients meet, you'll set the tone for their entire experience. Your day will include:

- Creating a warm, professional welcome for every patient
- Managing appointment schedules to ensure seamless clinic operations
- Handling patient inquiries with compassion and efficiency
- Processing payments and insurance claims accurately
- Supporting our physiotherapy team in delivering exceptional care
- Maintaining an organised, inviting clinic environment

Your Perfect Fit If You Are:

- A natural people person with outstanding communication skills
- Organised and detail-oriented, with smooth multitasking abilities
- Comfortable with technology (we'll train you on our systems)
- Reliable, punctual, and take pride in your work
- Enthusiastic about learning and growing in healthcare
- A collaborative team player who enhances our positive culture

**New to Healthcare? Welcome**

Whether you're a recent graduate, exploring a career change, a student, or returning to work, we provide complete training to ensure your success. If you bring the right attitude and interpersonal skills, we'll teach you everything else

**Ready to Transform Lives?**

"Why would you excel as our Patient Experience Officer at Dynamic Sport Physiotherapy?"

Pay: $25.74 - $32.18 per hour

Expected hours: 40 per week

Work Location: In person

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