Concierge Supervisor

2 days ago

Brisbane, Queensland, Australia Westin Hotels & Resorts Full time

**Job Description**:
**Job Number** 23130191

**Job Category** Rooms & Guest Services Operations

**Location** The Westin Brisbane, 111 Mary Street, Brisbane, QUEENSLAND, Australia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

**COMPANY**

The more you travel, the more your well-being can get left behind. But there's a place that doesn't come with that compromise. At Westin Hotels & Resorts, our signature wellness programs empower you to eat, sleep, move, feel, work and play well, so you can be at your best while on the road. Discover a place where you're given a choice, not just to get up, but to rise.

**WELCOME TO WESTIN**

The Westin Brisbane is a luxury retreat, perfect for business and leisure travellers alike. With its city centre location, our hotel places guests near corporate offices and popular attractions, including the Botanic Gardens, Suncorp Stadium and the Treasury Casino.

Begin your journey wish us as a** Concierge Supervisor** at the Westin/Four Points Brisbane. You will be responsible for providing our guests with memorable arrival and departure experiences in this fast paced environment. You will be responsible for:

- Assisting with training and developing the wider Concierge team
- Supervise concierge team operations across the complex
- Liaise with Front Office team for guest arrivals & departures
- Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services)
- Assist with safety compliance and reporting any incidents
- Lead by example and provide personalised guest experiences

**Who you are and what you need**:

- You will anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
- You will hold a **current open drivers Licence**:

- Excellent customer service experience
- Confidence and skills to up sell and promote our venues
- Passion for the Hospitality Industry
- Learn, think and grow and continue to evolve in your role
- Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws._

  • Concierge Supervisor

    6 hours ago

    Brisbane, Queensland, Australia Pullman Brisbane King George Square Full time

    Company DescriptionPullman & Mercure King George Square is a prestigious hotel located in the heart of the vibrant city center. Our hotel offers luxurious accommodations, exceptional dining experiences, and world-class event facilities. We pride ourselves on providing exceptional service and creating memorable experiences for our guests.**Job Description**:-...

  • Resident Concierge

    2 days ago

    Brisbane, Queensland, Australia Noosacare Inc. Full time

    **A bit about our exciting opportunity at NoosaCare**:NoosaCare is seeking an enthusiastic Administration Assistant for our General Manager, Clinical (GMC). This is a newly created role, supporting primarily our GMC and our clinical and care teams in ensuring all of the administrative functions are undertaken to an exceptional standard. You will be working...

  • Shuttles Supervisor

    18 hours ago

    Brisbane, Queensland, Australia Australia Zoo Full time

    An exciting opportunity has arisen for someone to join the Shuttles team as the 'Shuttles Supervisor'Australia Zoo is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of gender, age, race, sexual orientation, or religious belief. We provide specific workplace programs to support diversity and...

  • Admissions Supervisor

    2 days ago

    Brisbane, Queensland, Australia Australia Zoo Full time

    An exciting opportunity has arisen for someone to join the Admissions team as a Full Time Admissions SupervisorAustralia Zoo is an equal opportunity employer, where we recognise the diversity of our workforce and community - be it on the basis of gender, age, race, sexual orientation, or religious belief. We provide specific workplace programs to support...

  • Wheels Supervisor

    1 day ago

    Brisbane, Queensland, Australia Marriott International, Inc Full time

    **Additional Information****Job Number**25084201**Job Category**Rooms & Guest Services Operations**Location**W Brisbane, 81 North Quay, Brisbane, Queensland, Australia, 4000**Schedule**Full Time**Located Remotely?**N**Position Type** Non-Management**NATURAL TALENT**Explore an exciting new career path at W Hotels where your natural talent is celebrated. W...

  • Food And Beverage Supervisor

    4 days ago

    Brisbane, Queensland, Australia Compass Group Australia Full time $60,000 - $80,000 per year

    Food & Beverage Supervisor- CasualExperience the excitement of working at some of Brisbane's premium airport loungesEnjoy work hours that fit your lifestyleJoin a supportive team and grow your hospitality careerCompass Group Australia's dedicated Airline Lounge business delivers specialist services to meet the needs of travellers across lounge industries. We...

  • Wheels Supervisor

    4 days ago

    Brisbane, Queensland, Australia Marriott International Full time $80,000 - $120,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationW Brisbane, 81 North Quay, Brisbane, Queensland, Australia, 4000ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementNATURAL TALENTExplore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel's work culture is uniquely designed...

  • Security Supervisor

    1 day ago

    Brisbane, Queensland, Australia QIMR Berghofer Medical Research Institute Full time $95,697 - $100,862 per year

    About QIMR Berghofer:QIMR Berghofer is a world-leading translational medical research institute focused on improving health by developing new diagnostics, better treatments and prevention strategies, specifically in the areas of Cancer, Infection and Inflammation, Brain and Mental Health, and Population Health. Based in Herston, Brisbane and working in close...

  • Security Supervisor

    7 hours ago

    Brisbane, Queensland, Australia QIMR Berghofer Full time $95,997 - $100,862 per year

    About QIMR BerghoferQIMR Berghofer is a world-leading translational medical research institute focused on improving health by developing new diagnostics, better treatments and prevention strategies, specifically in the areas of Cancer, Infection and Inflammation, Brain and Mental Health, and Population Health. Based in Herston, Brisbane and working in close...

  • Hospitality Services Manager

    11 hours ago

    Brisbane, Queensland, Australia beBeeSupervisor Full time $90,000 - $120,000

    Job OverviewThe Concierge Supervisor is a pivotal role that embodies leadership and expertise.This position entails fostering a culture of exceptional guest service, professionalism, and teamwork among a dedicated team of Concierges.Responsibilities include:Strategic planning and implementation of daily operations at the Concierge desk.Collaboration with...