Patient Services Assistant

2 days ago

Brisbane, Queensland, Australia Ramsay Health Care Full time

**The Opportunity**
We are seeking a dedicated and compassionate Patient Care Assistant (PCA) to join our casual pool and support departments across the hospital.

In this role, you will play a vital part in ensuring patient comfort, safety, and the smooth running of hospital operations. This is an excellent opportunity for someone with a **Certificate III in Aged Care or Health Services**who is passionate about delivering high-quality patient care in a supportive and fast-paced environment.

**Key Responsibilities**
- Assist clinical staff in providing high-quality care and patient support.
- Provide transport services using hospital-approved equipment and vehicles.
- Assist patients on admission and help them settle comfortably.
- Maintain cleanliness and hygiene in patient rooms and shared areas in line with infection control standards.

**About You**
You thrive in a busy hospital setting, are able to adapt quickly to changing demands, and consistently uphold high standards of service and professionalism.

**To be successful, you will have**:

- **Certificate III in Aged Care**, Health Services, or Care Support (desirable).
- Experience working in a clinical hospital setting.
- Strong understanding of infection control, manual handling, and hospital safety procedures.
- Proven ability to work both independently and as part of a multidisciplinary team.
- Excellent time management and interpersonal skills.

**Desirable qualifications and experience**:

- Currently studying Nursing (Year 2 or 3).
- Certificate IV in Health Services Assistance.

**What's in it for you?**
- **Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- **Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- **Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.
- **Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **Please note**:Not all casual employees are eligible

**The Hospital**

North West Private Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of '_People Caring for People'_ since 1964.

**Requirements**:

- _Must _provide a_ _**National Police Check** conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

**To Apply

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