Ed-Ward Clerk

4 days ago

Sydney, New South Wales, Australia Northern Beaches Hospital Full time

Casual Position
- Shift Work Role
- Emergency Department

Are you a motivated and passionate Ward Clerk looking to step into a rewarding career opportunity?
Our Ward Clerks provide outstanding customer care to patients and their families. This is a great role for experienced and patient care focused individuals who are wanting to achieve work-life balance and a dynamic career in Healthcare.

As a Ward Clerk your responsibilities will include:

- providing patient-centred customer service including:

- greet all customers
- handle enquires with a friendly and professional manner
- maintain accurate and timely patient information data collection and processing of medical records,
- undertaking general administration duties,
- liaison with other areas of the hospital,
- arranging patient transport for discharge and inter-facility transfer,
- management of patient electronic records ensuring the privacy and confidentiality of patient information.

Essential Criteria:

- experience in an acute patient focused healthcare facility/hospital,
- highly developed interpersonal and time management skills with the ability to work in multidisciplinary work environments,
- good computer literacy & sound knowledge of Microsoft Office (Outlook, Word, and Excel),
- a track record of providing great service and customer experience,
- strong interpersonal communication and report writing skills,
- ability to work autonomously as well as in a team environment.

Benefits on offer:

- Discounted onsite parking
- Discounted gym memberships
- Employee Assistance Programs
- Salary Packaging via novated lease options
- Bulk Billing services for employees and immediate family members.

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