Communications Operator

4 days ago

Brisbane, Queensland, Australia Queensland Police Service Full time

**Your Key Accountabilities will include**: - Provide quality service to clients and resolve specific client problems by: o receiving emergency (000) and routine telephone requests for assistance from the public; o accurately eliciting and recording information from callers;o identifying and appropriately allocating emergency, life threatening or significant situations to the Communications Coordinator or appropriate service provider; o negotiating response arrangements with callers or referring callers to appropriate organisations and/or agencies; ando establishing and coordinating task priorities and meeting time restrictions. Provide police with accurate, relevant and timely information, job tasking and support as appropriate, using a range of information management systems and communications equipment, including radio telecommunications systems. Liaise with a range of police personnel, emergency service providers, and other government and non-government stakeholders. Support other Communications Operators including the provision of on-the-job guidance and mentoring. Maintain and update records and complete various data retrieval support functions. Contribute positively within a team environment
Applications to remain current for 12 monthsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.

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