Dental Coordinator

2 weeks ago

Sydney, New South Wales, Australia Primary Dental Full time

Permanent full-time role with above award wages and penalty rates
- Caring & supportive environment with room to grow
- Full induction/training and support

**Join one of Australia's largest dental support networks and lead a thriving, high-performing practice.**

At **Primary Dental**, we support over 200+ independent dentists across 60+ dental centres nationwide. We're proud to be part of the **ForHealth Group**, with a passionate team of 50+ dental support professionals, 300+ dental assistants, and experienced dental management leaders.

We're now looking for a **Dental Coordinator** to oversee the day-to-day operations of our **Brookvale** dental centre. If you're a natural leader with a strong customer service focus and a background in dental or healthcare, we'd love to hear from you.

**What You'll Do**
- Lead and support a team of dental assistants
- Oversee daily operations and ensure smooth clinic workflow
- Support dentists and build positive patient relationships
- Drive service excellence and patient retention
- Manage appointments, billing, stock orders and lab coordination
- Handle patient feedback and post-treatment follow-ups
- Maintain WHS, infection control, and accreditation standards
- Contribute to recruitment and staff onboarding when required
- Ensure a clean, welcoming front-office environment
- Escalate repairs or issues to relevant support teams
- Be the centre's go-to person - the glue that holds the team together

**What You'll Bring**
- Experience in dental or healthcare administration
- Knowledge of **D4W software** (highly desirable)
- A background in **exceptional customer service**:

- Skills in rostering and staff coordination
- Strong organisation, multitasking, and time management
- Familiarity with infection control and WHS standards
- A proactive, friendly and respectful communication style

**Why Join Us?**
- Be part of a **growing organisation** with career development pathways
- Access to FORWARD FRONTLINE - our annual leadership program
- Supportive, experienced dental management team
- Comprehensive training and ongoing support
- Flexibility to work across centres nationwide
- Fun, inclusive culture that celebrates team achievements
- Uniform provided + staff discounts on dental treatments
- Access to exclusive corporate offers and wellbeing benefits
- Evidence of immunisations will be required before starting._

**Ready to take the next step in your dental career?

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