E-Commerce Sales Specialist

**Job ID**: 261055

**Date posted**: 14/10/2024

**Our team within IKEA**

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

**What you need to know**

Working at IKEA has its benefits and rewards:

- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Free Co-worker parking
- Digital Entertainment membership (thousands of discounts for dining, fun activities, shopping and travel across Australia & New Zealand)
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional Information
- This role is Permanent, Full-time, 76hrs/fortnight.
- The internal title for this role is Online Range Specialist.
- The preferred location for the role is Service Office, Tempe NSW, where hybrid working including a minimum of 3 days in the Service Office is required. However remote working from any other IKEA AU location will be considered.
- Applications close Monday 28 October 2024.

**About this work area**

As E-commerce Sales Specialist your responsibilities will include, but are not limited to:

- Act as a member of the E-Commerce team and proactively contribute to E-commerce plan/output to deliver to the common objectives and goals.
- Secure the agreed product range is visible and buyable on the IKEA online channels according to the business rules and effectively administer range changes.
- Contribute to defining forecast for sales, activity needs in range scope and drive online sales/grow sales margin of range with the Commercial team.
- Analyse data to coordinate with Logistics, Stores and Sales Leaders to decide on sales steering and identify content needs.
- Contribute to optimise the range offer in collaboration with respective Sales Leaders and work proactively towards stakeholders to secure correct fulfilment and forecast at product level.
- Prepare for offering the best shopping experience for digital sales and commercial activities by contributing insight and ideas to the briefing process and securing the availability of the online offer.
- Actively cooperate with key stakeholders in the market to secure integration, common focus and maximise impact. Contribute insight to global matrix on how to improve the omnichannel customer experience.

As a person you are passionate about people, business and continuously driving better performance. You have a passion for sales performance, data analysis and customer shopping journeys. You are inspired by and understand Life at Home and Home Furnishing trends to ensure the customer needs are met in the IKEA omnichannel shopping experience. You are driven to reach sales goals and evolve product strategies based on sales, analytics and market trends. You collaborate by building strong relationships with stakeholders and can contextualise and communicate complex issues in online range to generate buy-in and solutions. For this role, it is vital to have sound knowledge and understanding of our range and how we work with it. Whilst E-commerce experience is preferred, it is not essential.

**We need people like you**

At IKEA work is so much more than a job. Come join us