Fleet Manager

**JOB DESCRIPTION**

**About Team Global Express (formerly Toll)**:
Providing superior customer experiences and operational excellence, Team Global Express is Australia's largest intermodal logistics provider.

An Australian owned business (established in 1888), we employ over 10,000 employees across over 150 locations. We build unique, innovative and tailored solutions across road, rail, air and sea; providing transport, logistics, and business solutions to customers throughout Australia and New Zealand.

Supported by Allegro Funds (Australia's largest transformation private equity firm), it's a really exciting time to be joining TGE. Investment is unprecedented, as we continue to expand our business portfolios.

**Overall Purpose of the Job**:
The position of Fleet Manager is responsible for all aspects of safety, performance, and resourcing and team leadership for specified operational areas and/or operational processes. This includes overseeing all activities and resources associated with the Fleet division to achieve agreed objectives, optimising profitability, and business efficiency with a strong customer focus, in a safe and socially acceptable manner.

Critical to this role is to engage the overall fleet team to plan and coordinate daily activities and hold team members to account. This position plays an important role in achieving daily KPI's and identifying / actioning process improvements, along with engaging support from other functional leads.

You will also be responsible for liaising with unions and resolving issues which may impact the performance of the fleet.

**Primary Duties & Responsibilities**:

- Proactively lead the fleet team by setting and maintaining work standards and behaviours, holding team members to account
- In Iine with delegated authority coordinate, direct and deploy resources (labour, equipment) to ensure operational and customer requirements are met.
- Effectively manage labour costs (e.g., hours of work and approval of time for team members), ensuring that labour is managed within budget requirements and productivity is optimised.
- Manage team members on performance, conduct and productivity issues, absenteeism, leave requirements and associated matters.
- Ensure customer satisfaction is achieved through complete and accurate documentation, professional handling of freight, achieving delivery times and meeting or exceeding service standards.
- Liaise and co-operate closely with local sales personnel to ensure customer and business expectations are always achieved.
- Responsible for maintaining sound relationships internally and with other Unit and network colleagues to ensure account retention and maximising business development opportunities.
- Ensure all relevant policies, and legislative requirements are made available to appropriate drivers.
- Effective management of resources in line with volume expectations
- Manage and maintain all Motor vehicle Accidents in accordance with TGE policy and procedures.
- Ensure all fleet drivers and contract carriers are fully inducted and trained in all aspects of their work to ensure that both the personal safety of the individual and others is protected, as well as the quality of services provided is maintained at a supervisor level.
- Responsible for the recruitment and selection of drivers and inductions in line with divisional policies and procedures
- Responsible for performance management of direct reports through annual performance appraisals, skills/performance gap identification, career development and training plan proposals
- Responsible for 'Duty of Care' of the fleet drivers and ensure all existing and new staff are provided with occupational health and safety instruction prior to initial work assignment.
- Accountable for the achievement of agreed budgeted targets as measured by a series of fleet KPI's.
- Participate in the development of and accept responsibility for the achievement of the fleet-operating budget.

**Diversity and Inclusion**

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It's never been a more exciting time to join our team.

As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.