Freight Forwarding

5 days ago

Brisbane, Queensland, Australia People Group Full time

Fantastic opportunity as Export Operator
- Constant quest for improvement and optimization
- Salary up to $85,000 + Super

**Your new company**
This company is a trusted name in freight forwarding across Australia, recognized for its excellence in the industry. With a strong commitment to innovation, integrity, and customer satisfaction, they go beyond logistics to create smarter solutions. As they continue to grow, they embrace diversity and inclusivity, ensuring a workplace where every team member can thrive and make an impact.

**About the Role
- Export Operator**
**Export Operator will be reporting to the Export Team Leader. Your new role includes:

- Receive sea freight bookings, register orders in EDOC and arrange shipments of LCL
- Take booking requests ensuring bookings are made at current and profitable rates
- Keep all stakeholders (internal/external) abreast of bookings and shipment status
- Follow up suppliers with regards to payments of invoices
- Providing customer advice on all aspects of shipping goods overseas including packing dimensions, weights and the export procedures in accordance with company operation procedures
- Identify optimal solutions for customer and shipment problems and issues that arise
- Identify opportunities for process improvement efficiencies that will contribute to increased productivity
- Take accountability for your role - expectations, goal setting, workload commitments, seeking and providing feedback and development, sharing your knowledge with others.
- Share positive customer experiences with the team
- Take action to drive healthy and safe work practices throughout the business

**The successful applicant should demonstrate;**
- 2-3 Years experience within the industry
- Export Operator experience
- Excellent communication skills
- Highly service oriented
- Good attention to detail
- Ability to work in a high paced environment
- Strong time management and organization skills
- Motivated, flexible, and forward-thinking
- Positive attitude & team player
- Professional and courteous demeanor
- Displays a flexible and open minded willingness to adapt to new environments and be a team player
- Must have good ethical standards.

**What you need to do now**

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion.

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