People Experience Partner

JLL supports the Whole You, personally and professionally.
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
Obtain some incredible exposure working for an evolving global business that continues to be one of the world's most ethical companies and certified as one of the greatest places to work.
We are seeking a highly skilled and experienced People Experience Partner (Senior HR Advisor/HR Business Partner) with a passion for transformation whilst balancing the operation HR remit for a large national client group.
A snapshot of the role.
You will play a pivotal part of this client groups transformation journey as a key priority for 2025. In addition you will:
Effectively manage employee relations matters and performance management processes.
Conduct investigations into grievances, underperformance, and disciplinary issues ensuring due process is followed
Provide quality ER advice on policy matters and employee issues ensuring commercial and lawful outcomes
Provide recommendations and advice on performance management and grievance activities
Provide recommendations on continuous improvement of ER processes
Support employees during transition, expansion, and stabilisation of new business, as well as restructuring of existing teams, with a strong focus on employee experience
Proactively anticipate opportunities or issues and develop innovative solutions to address root causes.
Ensure an exceptional employee experience throughout the employee lifecycle, including onboarding, performance reviews, promotions, etc.
Foster a culture of inclusion that celebrates employee diversity and promotes employee belonging.
Support managers in understanding and ensuring compliance with: Grievance handling procedures
Performance management standards
Legislative requirements
Solid understanding of relevant state legislation regarding Long Service Leave and Work, Health & Safety, particularly psychosocial hazard
Demonstrated ability to successfully deliver best practices and high-quality results
Excellent written and verbal communication skills
Strong problem-solving skills and the ability to develop options and solutions with a delivery focus
Proven experience in a similar HR generalist role with a focus on employee relations
Tertiary qualifications in HR/ER, with a proven track record in group relationship management, employee relations, case management, and project work.
In-depth knowledge of Australian employment law, particularly the Fair Work Act and the National Employment Standards.
Comfort working with digital technology, understanding processes and systems.
What can you expect from us?
Great employee discounts off fitness & other renowned bands
Active Social Club
Well-being program.
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
Flexible working
18 weeks Parental leave for primary carer after 6 months
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.