Victim Support Team Leader

3 days ago

Canberra, ACT, Australia Act Government Full time

Victim Support (VS) ACT at the Human Rights Commission has a leadership opportunity available for an enthusiastic and highly motivated team leader to manage the financial assistance scheme (FAS). The right person will have an understanding or be able to quickly gain an understanding of the legislation that governs the scheme and have strong management skills to manage a small team of assessors and admin staff.

Victim Support is a dynamic workplace that provides information, support, referrals and advocacy to children, young people and adults affected by crime, to help them recover and ensure their rights are upheld in the justice system. The team leader of FAS will undertake a range of duties including:

- Ensure data collection is accurate and produce quarterly and annual reports on the scheme.
- Ensure accurate and timely advice is provided to the Victims of Crime Commissioner, senior director, applicants and other stakeholders in relation to the FAS.
- Foster and maintain productive relationships with internal and external stakeholders, providing appropriate advice, training and managing the resolution of issues or complaints.
- Work with VS ACT to implement service changes in the context of the PAVER review recommendations and continually improve the scheme by streamlining processes and procedures.

**Eligibility/Other requirements**:
Qualifications in law, social work, psychology, human services delivery, or related disciplines is highly desirable.

Experience providing tailored, effective services to Aboriginal and Torres Strait Islander people, culturally and linguistically diverse communities, people with disabilities and children and young people is highly desirable.

**How to Apply**:See the attached Position Description for further information regarding duties and responsibilities. Interested applicants should prepare a two-page pitch addressing the Professional/Technical Skills and Knowledge and the Behaviour Capabilities, which can be found in the Position Description, and illustrating how your abilities, experience and qualifications make you the best person for this role. Please upload your pitch, along with your curriculum vitae and the contact details of at least two referees.

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