Strategy Lead

NFP | Perm | Hybrid
- Salary packaging + EAP + additional discounts
- Challenging opportunity + exciting projects

**Location**: Aruma Office in NSW, VIC or QLD

When you're part of the Aruma team, you're not just supporting people. You're pioneering new paths, challenging assumptions, daring to think differently, and telling society to raise its bar higher.

Are you looking for a change? Want to move into a role where you can contribute to something meaningful?

We have an exciting opportunity for an experienced and dedicated strategist to be our **Strategy Lead** This role is responsible for driving Aruma Futures (our transformation agenda). Initially you will focus on our accommodation business line with a view to delivering a fit for purpose strategy and roadmap at the end of FY22. You will also contribute to the development of Aruma's broader strategy for the next 3 years and will drive the implementation of our transformation program moving forward. This is a fantastic opportunity to work at a senior level and influence change in a for-purpose organisation

**What success looks like**
- Design a transformation strategy and roadmap for Home & Living options, that optimises the economics and customer experience of the Shared Living and Community business lines
- Effectively manage a transformation program of activities, drawing on resources and consulting with key stakeholders from across the business
- Identify and plan for future service models, offerings and products to meet the relevancy of customer needs and the future sustainability of Aruma
- Leveraging insights gained from the transformation program of work and from ongoing consultation across the business, contribute to the development of Aruma's next corporate strategy

**Skills and experience that make you stand out **
- At least** 5 years' experience in a strategist role**, ideally with experience in customer-centric transformation, service design, human-centred design or design-thinking, and customer/cohort segmentation. This is** essential**:

- Commercial and strategic acumen, and demonstrated experience with financial modelling, managing budgets, and delivering strategies
- Tertiary qualifications in business, marketing, strategy, innovation or a related field
- Experience leading cross-functional projects and implementing the transformation of a service or organisation, including assessing the viability of concepts
- Demonstrated ability to source and translate actionable insights into a roadmap of activity, and present a compelling case for change to key stakeholders
- Experience designing, implementing and evaluating pilots as part of a broader innovation or transformation process
- A current Australian driver's licence and the ability to travel intra or interstate as required

**What we offer**
- We offer the benefits of flexibility, ongoing supervision and professional development opportunities.
- As a charitable organisation, our staff benefit from some Fringe Benefit Tax exemptions through salary packaging up to $15,900 p.a + $2,650 p.a on top for entertainment.
- We offer employees and their immediate family members access to a confidential, impartial, and professional counselling service.
- Employees of Aruma can access exclusive discounts, savings and advantages through our Membership with Church Resources (CR) such as Apple products.
- Ongoing discounted health insurance with Bupa and Medibank & more.

**About us**

We might have a new name, but we're not the new kids on the block. You once knew us as House with No Steps and The Tipping Foundation - two great organisations, with over 100 years of combined experience, who came together in 2018.

Yes, we're a disability service provider, but we're also so much more. We're the trusted partner of over 5000 people with a disability throughout the east coast of Australia.

Aruma is leading the new age, the new world of disability support - the NDIS world. Aruma puts our customers first. And to do this we need you - staff who are brave, bold, and who dare to think differently.