Receptionist/Customer Service Rep

1 week ago

Melbourne, Victoria, Australia Derrimut 247 Gym Full time

**The Organisation**

Derrimut 24:7 Gyms are the fastest growing and most renowned gyms in the Southern Hemisphere, and we are a one-stop shop for everything Boasting 28 locations and counting nationally, we take great pride in providing fitness enthusiasts the opportunity to train, no matter what time of day.

Immerse yourself in a fitness heaven home to first-rate, champion exercise equipment brands, a supplement and apparel superstore, and high-protein meal packs. Select locations offer extensive group fitness classes, Derrimut Nutrition Bars, a ladies only section, and a range of personal trainers. Offering a variety of services to create a gym experience like no other, we are more than a gym.

As an employer, we offer you:

- A free all-gym membership, giving you access to our gyms nationwide.
- Fun, friendly and exciting working environment.
- Opportunities for professional development.

**The Role**

We are currently seeking enthusiastic, hard-working, and motivated individuals to join our team in Airport West on a full-time basis from Monday to Friday _(no weekends)_.

The key responsibilities include (but are not limited to) the following:

- Providing exceptional customer service to guests, members, and staff.
- Performing reception duties with a focus on professionalism and pride in presentation.
- Assisting in stock take and handle various administrative tasks as needed.
- Driving membership and retail sales through effective cross-selling and proactive engagement.
- Demonstrating a thorough understanding of membership requirements.
- Maintaining cleanliness and upkeep of the gym.
- Promptly report any maintenance issues requiring attention.

To be successful in this role, you will need:

- A professional and positive attitude.
- Willingness to learn and show initiative.
- Exceptional customer service skills.
- A passion for the health and fitness industry.

To be eligible for this position you must have:

- Previous customer service experience
- Strong PC literacy and administration skills
- Current Level 2 First Aid, CPR, and Police Check (or willing to obtain)

**To Apply**

If this sounds like the position for you, then hit apply
- Note: Every applicant is important to us. The high level of interest for our current opportunities doesn't always provide us with the chance to personally reach out._

**Job Type**: Casual

**Salary**: From $23.23 per hour

**Benefits**:

- Employee discount
- Gym membership
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Application Question(s):

- Can you share your general availability for work, including the days and times you are typically available to work?

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- First Aid Certification (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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