Lead Experience

5 days ago

Sydney, New South Wales, Australia Aquent Full time

We are working with an iconic Australian brand to find a Lead Experience / Services Designer to join their team focusing on the customer experience.

LOCATION: Sydney | Warrane
- 3 days onsite

RATE: Heavily dependant upon experience, range $900pd - $1100 + Super

This role provides a great opportunity to work on consumer-facing products & and services that will be seen by some of the highest user groups in Australia (& and beyond).

Initial 6-month contract (View to extend to 12 )
- 7+ years experience in UX design/service design space
- Comfortable leading defining personas, user journeys, wire-framing, information architecture, user testing and reporting
- Manage the design and delivery of service design artefacts and communication of current and future state journey maps, service blueprints and personas ensuring a holistic approach to end-to-end service design
- Experience designing for accessibility (to WCAG standards)
- Must be based in or willing to relocate to the Gold Coast region
- Available to travel interstate from time to time
- Able to work in a fast-paced team environment, solve problems and meet deadlines
- Organised, focused and exceptional attention to detail
- Excellent communication skills

To apply, you must have an updated Folio showcasing your proven experience showing recent case studies showcasing your service design/experience design work.

KNOW SOMEONE SUITABLE? Please feel free to share/forward this role to anyone you feel may be a match. We have a great referral bonus and can hook you up with $$ for anyone you refer that we place into this (or another) role.

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