Intake & Assessment Officer Ashfield
5 days ago
About us
Our mission is to provide care and accommodation for older Australians, with a commitment to excellence. For over 75 years, we have been one of Australia's most experienced and trusted providers of aged care services. We know how to provide compassionate care.
About the role
People are the heart of everything we do. As our Intake Assessment Officer, you will screen, triage, risk assess and provide high quality intake and assessment screening. The Intake and Assessment Workers will provide the intake function; receiving initial referrals, undertaking eligibility screening, and reviewing referrals to ensure the right level of care is provided.
Receive and action all CHSP incoming referrals via my age care portal
Review referrals with Home Care Package approvals and, provide Home Care information, and if appropriate refer on to HCP Case Manager
About You
- Knowledge and experience in undertaking assessment and case management of clients with complex health and or social needs
An understanding of issues affecting older persons including those from special needs groups.
Demonstrated knowledge of client pathways and services
Excellent communication, negotiation and analytical skills.
Excellent time management skills and the ability to work independently.
Commitment to quality customer service
Experience in the Microsoft software packages
Current Drivers' License
Satisfactory Police Check,
Professional knowledge and understanding of the ageing process and an awareness of the issues confronting older persons living in the community.
What's involved in the role?
This position screens incoming referrals and Support Plan Reviews from My Aged Care and conducts telephone assessments to determine an older person's health and social needs. Duties include:
- Working professionally with clients, families and representatives, employees at all levels internally and liaising with relevant external stakeholders, including community support agencies, brokerage agencies, contractors
- Reporting to the Home Care Service Manager and liaising externally with Clients, Carers and their families, My Aged Care Contact Centre, Aged Care Assessment Service, Regional Assessment Service practitioners, Medical Practitioners and Health Professionals
- The Intake Officer will ensure a responsive and proactive intake experience for prospective clients, their families and referring agencies to provide excellent customer service to continue to grow PAC'S client base. This also includes the promotion of PAC's services
Benefits - What's in it for you?
Maximise your take-home pay with Not For Profit salary packaging & leave loading
We offer our staff excellent paid training & career development opportunities
Full training is provided with local offices and local managers
Paid parental leave
- Access to free employee assistance programme
- Based in our Ashfield office but once assessed as competent by the manager can be a mix of office and WFH
- $33.80 P/H + Super
- Permanent full time opportunity - 8am to 4.00pm Monday to Friday
How you can apply
**Please note**: Presbyterian Aged Care has a mandatory COVID-19 vaccination requirement for all workers and a mandatory Influenza vaccination requirement for aged care workers unless assessed as exempt. Evidence of vaccination will be required to be provided during the recruitment process.
-
Head Of 1st Line Risk- Amp Bank
4 weeks ago
Sydney, New South Wales, Australia AMP Full timeJoin to apply for the Head of 1st Line Risk- AMP Bank role at AMP Join to apply for the Head of 1st Line Risk- AMP Bank role at AMP Get AI-powered advice on this job and more exclusive features.Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances.Through upturns, downturns, recessions,...
-
Hardship Officer
5 days ago
Sydney, New South Wales, Australia Amp Full timeHardship OfficerIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...
-
Customer Service Consultant
7 days ago
Sydney, New South Wales, Australia AMP Full time $60,000 - $80,000 per yearEnd 2025 with a rewarding new career in financial services. No experience needed with comprehensive in-house training provided as AMP is ready to invest in you, no matter your background.If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and...
-
2026 Technology Graduate Program
7 days ago
Sydney, New South Wales, Australia AMP Full time $100,000 - $120,000 per yearJob Description About AMP About the AMP Graduate Program Technology Graduate Program Pay and benefits Competitive base salary + 12% superannuation + bonus Full time permanent contract from the start of the program Generous leave allowances including annual leave, personal leave, purchased leave, long service leave and other ad hoc leave to maintain your...
-
2026 AI Technology Graduate Program
7 days ago
Sydney, New South Wales, Australia AMP Full time $100,000 - $120,000 per yearJob Description AMP is proud to partner with the University of New South Wales to offer an exciting opportunity for UNSW graduates to join the AMP AI team as part of our AMP Graduate Program. This program is designed to accelerate career growth while contributing to cutting-edge work in artificial intelligence and innovation. We're looking for...
-
Intake and Assessment Specialist
4 days ago
Sydney, New South Wales, Australia beBeeInterventionist Full time $65,000 - $85,000**Job Opportunity: Intake and Assessment Professional**We are a leading non-profit organisation, dedicated to providing support services for families, adults and young people who are experiencing homelessness, abuse and neglect.We operate 9 crisis shelters and provide housing for over 150 people every night across the Central Coast.We are passionate...
-
Loan Variations Officer
2 days ago
Sydney, New South Wales, Australia Amp Full timeOverviewAMP Parramatta, New South Wales, AustraliaJoin to apply for theLoan Variations Officerrole atAMP.Get AI-powered advice on this job and more exclusive features.AMP is a long-standing bank that supports customers across banking, super, retirement and finances.We help people see and make more of their financial potential, so that they can create their...
-
Intake & Assessment Coordinator
5 days ago
Sydney, New South Wales, Australia Coast Shelter Full time**Life at Coast Shelter**Coast Shelter is a leading Central Coast not for profit charity assisting families, adults and young people with complex issues arising from their experience of homelessness, abuse and neglect. Our organisation is driven by our mission to deliver innovative solutions to address homelessness, violence and poverty to achieve immediate...
-
2026 Accounting & Finance Graduate Program
4 weeks ago
Sydney, New South Wales, Australia AMP Full timeAMP 2026 Accounting & Finance Graduate ProgramJoin to apply for the AMP 2026 Accounting & Finance Graduate Program role at AMPAMP 2026 Accounting & Finance Graduate ProgramJoin to apply for the AMP 2026 Accounting & Finance Graduate Program role at AMPGet AI-powered advice on this job and more exclusive features.About AMPIf you live in Australia or New...
-
2026 Accounting & Finance Graduate Program
3 days ago
Sydney, New South Wales, Australia AMP Full timeAMP 2026 Accounting & Finance Graduate ProgramJoin to apply for the AMP 2026 Accounting & Finance Graduate Program role at AMPAMP 2026 Accounting & Finance Graduate ProgramJoin to apply for the AMP 2026 Accounting & Finance Graduate Program role at AMPGet AI-powered advice on this job and more exclusive features.About AMPIf you live in Australia or New...
