Assistant Venue Manager – Light Years Newcastle

4 days ago

Newcastle, New South Wales, Australia Tideri Jobbörse Full time

The Venue
Light Years Newcastle is a modern Asian dining destination on Darby Street, nestled in a lush, art-deco-inspired space with curved booths, a stunning pink marble bar, and vibrant interiors.
Expect bold share-style dishes, punchy cocktails, and a dynamic guest experience that's both relaxed and refined.
(lightyearsasiandiner.com.au)
Position SummaryYou'll support the Venue Manager in delivering seamless front-of-house operations and maintaining our high standards.
Hands-on during service, you will guide the team, ensure exceptional guest experiences, manage reservations, monitor reports and budgets, and contribute to the success of the venue.
Key ResponsibilitiesOpen and close the venue in line with Light Years standards
Train and guide the FOH team to deliver outstanding service
Manage reservations and maximise revenue via the booking system
Monitor bar stock, control COGS, and manage ordering
Address maintenance issues and report promptly to the Venue Manager
Assist with weekly reconciliations and KPI reporting
Support marketing initiatives and frontline guest relations
About YouStrong operations sense, including stock control and cost management
Experienced in coaching teams and maintaining high service standards
Skilled in leadership and communication in fast-paced, high-volume environments
Excellent guest service focus and ability to resolve issues gracefully
Wine knowledge is a strong asset; familiarity with Asian food and beverage is a bonus
Dependable, punctual, and thrives under pressure
What We OfferCompetitive base salary + tips
Supportive team culture with real work-life balance
Clear pathways for career development within a thriving hospitality group
Apply now to join a passionate team and help elevate Light Years Newcastle's dining experience.

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