Operations Assistant

About Plan Tracker

As a rapidly-growing industry leader, and part of the MacMillan Shakespeare Group, Plan Tracker is passionate about building confidence to choose, self-direct and thrive in life - for both our valued NDIS (National Disability Insurance Scheme) customers and our growing team. As a nationally registered Plan Manager, we're dedicated to simplifying the NDIS by providing tools, services and education to participants, families, and their providers. We are invested in our community and spend time supporting and nurturing real relationships. We're looking for additions to our team who enjoy a fast-paced, agile workplace and have a keen eye for detail

**About the role**

**We're looking for a full-time team member who will work Monday to Friday from 9am to 5pm.**

As the Plan Tracker customer base grows, so does our team. We are looking for an organisational guru who is self-motivated and thrives on working autonomously to plan and create processes that streamline the co-ordination of our team and office.

Our Operations team are responsible for providing high level admin to the whole Plan Tracker team allowing them to serve our customers well. If you are organised, communicate easily and well, enjoy working in a collaborative workplace and are a born problem solver we'd love to hear from you

**Desired skills and experience**
- You love to be challenged at work, are adaptable and looking to join a growing organisation.
- You are Tech savvy and know your way around CRMs, Microsoft Office Suite and have the skills to pick up new systems with ease.
- High level of attention to details for record keeping along with overseeing calendar events and invitations.
- Ability to analyse a task, problem solve and provide a successful solution.
- Great track record in office organisation, ordering supplies, keeping to budgets and streamlining process.
- Friendly and enthusiastic approach to life and able to communicate confidently with our team and external providers.
- You build relationships well, and value honesty and integrity in all you do.
- You have previously worked as an Operations Assistant or similar administrative role.

**What can you expect working with the Plan Tracker team?**
- A fast-paced workday with a strong focus on supporting our team.
- Working in a young company means lots of growth and the need to be agile and responsive to regular change. We're constantly innovating and approach challenges with a can-do attitude.
- Workplace and personal growth and development are encouraged and celebrated.
- We are committed to, and actively create an inclusive workplace where everyone is treated fairly and respectfully.

**In your cover letter we'd like to hear about these things**:

- Our team is important to us. **Please tell us about your experience in operations or administration.**:

- We are a digitally focused business. **Please outline systems you've used.**

**We acknowledge **that Plan Tracker's head office is located on Darkinjung land, and we acknowledge the Traditional Custodians of this land. We pay our respects to the Elders, past, present and future, and recognise their continuing connection and contribution to this land.

**What we can offer you**:

- Our strong people-first culture
- Flexible/hybrid working to enhance your work/life balance
- Novated lease benefits and discounts
- 12 weeks Paid Parental leave and access to our Parents Portal
- Exempt Employee Share Plan
- Paid Income Protection Insurance under MMSG default Super plan
- Access to a broad range of learning and development programs
- Career break and volunteering leave
- Access to Employee Assistance Program and annual Flu vaccination
- Lifestyle Rewards program