Service Advisor

Service Advisor

**Location**:Beresfield, NSW, AU, 2322**Position Type**:Professional- Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.**What you will do**
At Volvo Commercial Vehicles (VCV) Newcastle, you will contribute to the transformation of our company, the transport industry and society at large. You will:

- Handle customer service-related queries
- Manage customer invoicing, purchase orders and warranty claim preparation
- Ensure receipting and system data input of all workshop invoices is correct and up to date
- Offer occasional support on front counter, including answering calls, making bookings, creating job cards.
- Managing warranty parts inventory for claims, creating and managing vehicle service schedules for contract vehicles, working closely with workshop supervisors for job quality/times/warranty items etc.
- Provide general administration support for the Invoicing/Administration Supervisor.
Your future team
You will be working as part of the team at our dealership in Beresfield, supporting our maintenance workshop and valued customers. We're a close-knit team and we are looking for someone who takes initiative, builds relationships easily and can join us on our growth journey. You'll be working Monday-Friday during the day, with some flexibility to work some overtime, and the occasional Saturday.

**Who are you?**
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

- A head for numbers, you are very comfortable in excel and can pick up new computer programs easily.
- Excellent communication skills
- A customer service attitude
- An eye for detail and great time management skills
- Prior experience within the automotive industry/workshop environment would be highly regarded.

**What's in it for you?**
We offer a solid package of compensation and benefits, plus you will enjoy:

- A Retail Incentive Program depending on site performance
- We care about our people; we are committed to making your workplace safe and facilitate a healthier lifestyle for our employees through flexible working arrangements and work life balance.
- Access for you and your family to free, anonymous mental health support through our EAP, Sonder
- Countless opportunities to develop and build your career and work globally or cross-functionally.
- Opportunity to purchase an extra week of annual leave
- Generous parental leave policy including superannuation

**Ready for the next move?**
If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.
- **Who we are and what we believe in**-
- At **Volvo Trucks** you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.**Job Category**:Sales & Services**Organization**:Volvo Trucks**Travel Required**:No Travel Required**Requisition ID**:7782**View All Jobs**

**Do we share the same aspirations?**

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world's most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.