Service Supervisor

2 weeks ago

Sydney, New South Wales, Australia Sekisui House Full time

Work with Japanese design principles and our celebrated SHAWOOD brand
- Join a culture of respect, innovation and excellence
- High-performing team - learn from the industry's best

**What we can offer**
- Work with Japanese design principles and our celebrated SHAWOOD brand
- Join a culture of respect, innovation and excellence
- High-performing team - learn from the industry's best
- Company Paid Parental Leave
- Company vehicle
- Flexible Working Arrangements
- Employee Discounts and Referral Program
- Discounted Health Insurance and medical checks
- And so much more

***

**About Sekisui House**

At Sekisui House, our aim is to build homes and communities that improve with time and last for generations. Globally, we are one of the world's largest homebuilders and diversified property developers, employing over 25,000 people across Japan, China, Singapore, the USA, the UK and Australia. Our business is underpinned by a unique human-centric philosophy dedicated to the happiness of people. As an employer, we recognise that our people are our greatest asset and we embrace a diverse and inclusive environment where all employees are supported to achieve their highest potential.

**Your New Role**

Reporting to the Service Manager, you will ensure smooth progression of warranty and maintenance repairs as required to achieve timely and positive outcomes for the Company and its customers.

Your duties will include:

- Contact customers and arrange to attend the property as requested to carry out or inspect defective items prior to the 90 days as required.
- Attend the property on the agreed day and carry out the agreed defects that have been identified for repair by the Maintenance Supervisor.
- Coordinate trades and suppliers required to complete repairs in a cost effective and timely manner to minimise inconvenience to the customer.
- Maintain sufficient general material stock level for the vehicle and ensure it is kept in order.
- Resolve after hours emergency issues during warranty period.
- Accurately control payments made to sub-contractors and suppliers

***

**About You**
- Trade background, preferably carpentry with current hands-on experience
- Relevant qualifications within the Residential Building Industry with a solid understanding of current legislation
- Contractor and Driver's Licence
- White Card
- First Aid Certificate
- Strong communication and leadership skills
- Strong conflict resolution skills
- Australian Citizenship or Permanent Residency

**How to Apply**:
We are an EEO employer, where all applicants are treated with fairness and respect and have equal access to the opportunities available.

**No Recruitment Agencies please.

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