Customer Supply Chain Manager

1 week ago

Sydney, New South Wales, Australia Nestlé Full time

**The Opportunity**:

**A day in the Life**:
Deliver Supply Chain value creation for Nestlé and the Customer(s) by:

- Understanding and meeting Customer KPIs, reporting regularly on progress
- Building customer trust through reliable supply and accurate analysis
- Acting as the escalation point for supply chain issues and recommending solutions

Drive cross functional alignment:

- Defining and leading a common customer strategy in partnership with Sales and Supply Chain
- Developing joint improvement plans with Customers to enhance Nestlé's competitiveness
- Demonstrating commercial acumen and drawing insights between replenishment and business results

Driving Service Level improvements aligned to agreed Service Strategy:

- Ensuring inbound and outbound service levels across all business units
- Managing stock within Nestle/Customer systems for optimal product availability
- Conducting post-event analysis and managing performance specific to customers

Identify and achieve Supply Chain cost reductions:

- Leveraging eBusiness tools for efficient order management
- Identifying and addressing drivers of claims, returns, and refusals
- Reviewing customer activity and recommending alterations for cost-effective service

People Management:

- Developing and maintaining an effective team through training and coaching
- Conducting regular performance discussions and creating development plans
- Ensuring cross-training and leave coverage for uninterrupted service levels.

**What will make you successful**:

- 5 years or more experience in at least two of the following areas:
Customer Service

Demand & Supply Planning

Distribution/ Materials Handling

Sales and/ or Marketing

Retail Manager
- Project management experience to implementation of major project/s or change programme/s
- Has successfully led projects and initiatives that require a Commercial and Supply Chain understanding and knowledge
- Good Knowledge of the O2C systems within Nestle and customers (e.g. SAP / EDI/BW)
- Excellent knowledge of MS Office (Excel, Word, PowerPoint etc).

**Benefits**
- Training and development plans
- Short Term Bonus
- Employee Assistance Program
- Purchased Leave Scheme

**Our Story**

At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.

We aim to hire respectful, curious, value driven and inspiring people who care about the people's lives that we touch every single day.

Be a force for good.

  • Manager

    1 week ago

    Sydney, New South Wales, Australia Supply Chain Full time

    **Opportunity available due to internal progression**:- **Permanent full-time role - Western Sydney location**:- **Make a difference in Australia's largest distribution network**:- **Lead a team at scale with opportunities to develop your career**About Us**In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end...

  • Commercial Manager

    1 week ago

    Sydney, New South Wales, Australia Supply Chain Full time

    **About UsIn October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 support businesses within Woolworths Group (such as Supermarkets, Countdown and Big W), and over 1,300 commercial customers across the country, to connect communities with the...

  • Customer And Partner Solutions Manger

    1 week ago

    Sydney, New South Wales, Australia Supply Chain Full time

    **About Us**In October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 continues to support our Woolworths, BWS, Dan Murphy's, Countdown, and BIG W stores across the country, providing them with our customers' favourite food, drink, and everyday...

  • Operations Manager

    7 days ago

    Sydney, New South Wales, Australia Supply Chain Full time

    **This is an exciting time to join the Primary Connect leadership team with opportunities across Temperature Controlled & Ambient- **Permanent role, based in Minchinbury**:- **Seeking a highly motivated and passionate individual**:- **Be inspired and motivated to build success through your leaders and your team**About Us**In October 2020, Woolworths Group...

  • Implementation Manager, Integrated Solutions

    1 week ago

    Sydney, New South Wales, Australia Supply Chain Full time

    **Full-time ongoing role, based in Norwest - Hybrid**:- **Implement end to end integrated supply chain solutions for our customers**:- **Ensure excellent service outcomes**:- **Join one of Australia's leading retail groups, and enjoy the opportunity to grow and make a positive difference**About Us**In October 2020, Woolworths Group Supply Chain rebranded to...

  • Commercial And Contracts Manager

    1 week ago

    Sydney, New South Wales, Australia Supply Chain Full time

    **About Woolworths Group**Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia...

  • Dc Design Manager 1

    1 week ago

    Sydney, New South Wales, Australia Supply Chain Full time

    **About UsIn October 2020, Woolworths Group Supply Chain rebranded to become Primary Connect - an end-to-end supply chain partner within Woolworths Group. Our team of more than 8,000 support businesses within Woolworths Group (such as Supermarkets, Countdown and Big W), and over 1,300 commercial customers across the country, to connect communities with the...

  • Development Manager

    1 week ago

    Sydney, New South Wales, Australia Supply Chain Full time

    **Permanent role, based in Norwest/Surry Hills Offices - Hybrid role**:- **Support the development of major strategic initiatives as we develop the next generation of Supply Chain for the Australian Food and Everyday needs sectors**:- **Diverse role, and exposure across the business**About Us**In October 2020, Woolworths Group Supply Chain rebranded to...

  • Dc Design Manager

    1 week ago

    Sydney, New South Wales, Australia Supply Chain Full time

    **About Woolworths Group**Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia...

  • Customer Service Officer Transport

    1 week ago

    Sydney, New South Wales, Australia Supply Chain Full time

    **About Woolworths Group**Woolworths Group is a food and everyday needs retailer united by the shared purpose of creating better experiences together for a better tomorrow. With more than 1,400 stores across its Woolworths Supermarkets, Countdown Supermarkets (New Zealand) and BIG W brands, and fast-growing eCommerce businesses, Woolworths Group is Australia...