Sr Hcm Functional Consultant

Overview
Sr HCM Functional Consultant (Absence, Time Tracking) - Workday Success Plans at Workday.
The role focuses on helping customers maximize value from Workday by delivering services that support post go-live success and effective use of Workday HR technology.
About The Team
The Workday Success Plans Delivery Team ensures customers maximise value from Workday products through post go-live services, feature assessments, and deployments to support evolving business needs.
Workday emphasizes a people-first culture, diversity, innovation, and corporate social responsibility.
About The Role
We are seeking individuals who enjoy helping customers overcome HR technology challenges and drive high levels of customer satisfaction.
The ideal candidate explains complex concepts clearly, facilitates collaborative solutions, and helps customers derive maximum value from their Workday investment through a range of services.
Responsibilities include:
Confidently and consistently provide excellent customer service
Engage customers to quickly understand business requirements
Share broad experience with industry practices
Adapt and succeed independently in challenging situations
Develop and demonstrate system configuration solutions, articulate product capabilities, and discuss design risks and benefits
Support multiple customers concurrently on short duration projects
Help customers become more self-sufficient, stabilise and optimise Workday applications, and learn about new features
Collaborate with a highly collaborative team to stay productive and showcase strengths
Share expertise with customers through Ask-an-Expert requests, including:
Conducting research to understand customer questions and Workday concepts
Delivering small-scope consulting with configuration guidance, demonstrations, tips, and considerations
Troubleshooting product configuration to meet business requirements
Clearly communicating responses and value to customers
Partner with an Engagement Manager to deliver services such as:
Feature Adoption Workshops (facilitating Workday feature roadmap discussions)
Functional Review (Tenant Review with Consulting Services)
Health Check (Tenant Review with Cross-Functional Consulting Services)
Additional services include:
Collaboration Crews (group customer sharing discussions)
Accelerator Webinars (customer presentations on Workday features to achieve business goals)
Feature Accelerator (one-on-one guidance to accelerate feature adoption)
Feature Adoption Tenant Reviews (identifying adoption opportunities)
Responsibilities
Provide expert HR technology guidance focused on Absence and Time Tracking in Workday
Engage with customers to drive successful feature adoption and value realization
Qualifications
5+ years of experience with Workday configurations
5+ years of IT implementation experience
2+ years of software consulting experience
Required/Preferred Qualifications
Workday Certification in HCM; Absence and Time Tracking are ideal
Experience with PeopleSoft, SAP, and/or Oracle is a bonus
Experience influencing and collaborating with senior leaders
Ability to lead design meetings toward collaborative outcomes
Ability to deliver results within project plans
Excellent verbal and written communication skills
Experience with global implementations is preferred
Ability to work on multiple engagements simultaneously
Bachelor's degree or related experience required
Ability to travel up to 10%
Flexible Work
With Flex Work, there is a balance of in-person and remote work.
The arrangement enables teams to work flexibly and collaborate with customers, prospects, and partners.
The policy emphasizes a flexible schedule and time spent in offices or in the field as needed by role.
Notes
Workday privacy and data security guidelines apply.
Job postings from non-Workday websites and undisclosed recruiting fees should be treated with caution.
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