It Support Specialist

Join to apply for the IT Support Specialist role at Dovida Australia2 days ago Be among the first 25 applicantsJoin to apply for the IT Support Specialist role at Dovida AustraliaStep up your IT career in a high-impact role where cloud innovation meets real-world purpose.We're on the hunt for a Level 2 IT Specialist ready to take the next step in their career, working in a modern, fully cloud-based, Microsoft-centric environment.
If you're passionate about delivering smart solutions, love troubleshooting complex issues, and want to be part of a supportive, forward-thinking team—this is the opportunity for you.At Dovida, technology plays a vital role in delivering exceptional care to our clients across Australia.
Join us and help shape the future of IT for a growing organisation making a real difference.Why You'll Love Working with Us:Hybrid working model – up to 2 days WFHPaid day off on your birthdayPurchase leave options availableNovated leasing benefitsPaid volunteering, emergency services & military leaveOngoing learning & development through our Immersion ProgramWhat You'll Be Doing:Provide Tier 2 support across Microsoft 365, Intune, Entra ID, Azure, Defender, and Exchange OnlineTroubleshoot and resolve escalated technical issues via HALO ITSM and remote toolsAdminister Intune, Autopilot, and Endpoint Manager including compliance and Conditional AccessSupport Microsoft 365 platforms: Exchange, SharePoint, Teams, Purview, and Entra IDImplement and manage security controls aligned with Zero Trust principlesContribute to IT projects such as user migrations, policy rollouts, and license optimisationSupport core network services (Wi-Fi, DHCP, DNS) and investigate performance issuesMaintain documentation and mentor junior team membersWhat You'll Bring:Aged care or healthcare IT experience is advantageous but not required.Experience in a similar Level 2 or escalated support roleSolid experience with Microsoft cloud technologiesA strong problem-solver with a proactive mindsetPassion for learning, collaboration, and continuous improvementWho We Are:Dovida is a national provider of high-quality, person-centred home care.
We provide a range of services including everyday companionship, domestic assistance, personal care, meal preparation, medication reminders, and transport to appointments, shopping, and social outings.At Dovida, our mission is to support, empower, and uplift individuals by keeping them at the heart of everything we do and of every decision about their care.Ready to bring your expertise to a role with purpose?
Apply now and help us shape the future of modern care.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Dovida Australia by 2xGet notified about new Information Technology Support Specialist jobs in Toowong, Queensland, Australia.Cleveland, Queensland, Australia 1 week agoBrisbane, Queensland, Australia 1 week agoSlacks Creek, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 1 week agoEight Mile Plains, Queensland, Australia 2 days agoBrisbane City, Queensland, Australia 1 month agoStapylton, Queensland, Australia 6 days agoDesktop/Network/Firewall/EUC Onsite IT SupportIpswich, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 3 months agoBrisbane, Queensland, Australia A$60,000.00-A$70,000.00 3 days agoDesktop/Network/Firewall/EUC Onsite IT SupportSouth Brisbane, Queensland, Australia 1 month agoDesktop/Network/Firewall/EUC Onsite IT SupportBrisbane, Queensland, Australia 1 month agoBrisbane, Queensland, Australia 4 days agoRuncorn, Queensland, Australia 4 days agoWe're unlocking community knowledge in a new way.
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