Regional Operations Manager

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About Us
We are a group of industry professionals committed to delivering exceptional patient outcomes and growing dental careers and practices.
About Us
We are a group of industry professionals committed to delivering exceptional patient outcomes and growing dental careers and practices.
At Impression Dental Group we are committed to our employee's well-being and satisfaction.
We live by our values and offer a positive workplace culture; we are extremely proud of being certified a Great Place to Work two years running 2024 and 2025.
About The Position
Are you a people-focused leader with a track record of driving results across multiple sites?
Impression Dental Group is looking to appoint a Regional Operations Manager to support and grow our practices within the network.
This is a unique opportunity to combine your commercial acumen with your passion for people development, all while making a positive impact in the dental community.
Our new Regional Operations Manager requires a diverse skill set - you need to be adept at managing multiple locations, understanding various market dynamics, and prioritising patient satisfaction while also driving financial success.
In addition to experience, qualities like leadership, strategic thinking, and the ability to foster a positive organisational culture with Dentists, Practice Managers, and support staff are key.
Key Responsibilities
Lead and support a portfolio of dental practices to deliver both commercial success and outstanding patient outcomes
Inspire, coach, and mentor Practice Managers and clinical teams to reach their full potential
Champion operational excellence with a focus on compliance, WH&S, and effective workforce planning
Collaborate with clinical and support office teams to ensure consistent, high-quality care delivery
Review financial performance (including P&L), manage budgets, and meet key business targets
Play an active role in national projects and help drive strategic growth initiatives
Visit practices regularly to provide hands-on leadership, guidance, and support
To Be Successful In This Role, You Will Possess
Proven experience leading multi-site operations (Dental, Healthcare or Retail highly regarded)
A strong track record of driving revenue growth and achieving business performance goals
Exceptional leadership skills with the ability to inspire confidence, build trust, and develop high-performing teams
Ability to interpret financial reports, including P&L statements, and maintain budgets.
Capable of evaluating and reporting on relevant business information.
Excellent communication and stakeholder management skills across all levels of the business
Solid commercial acumen with strong compliance and WH&S knowledge
Highly organised, adaptable, and solutions-focused with the ability to manage competing priorities
Excellent oral and written communication skills
Proficient in using MS Office suite including Excel
What's on offer for you at Impression Dental Group
A Competitive Salary and tools of the trade, including, mobile phone and laptop
Career Development & mentoring – you'll attend and participate in our annual conference, and be exposed to personal Learning and Development Opportunities
Employee Assistance Program - free & 100% confidential counselling support
Opportunity to be part of a growing organisation making a positive impact in the Dental community
Work in a collaborative environment where your contributions are valued and recognised.
This is a full-time hybrid position, however most of your time will be devoted to being in practices coaching, leading and mentoring your team to achieve success.
If you're ready to bring your passion, drive, and strong interpersonal and organisational skills to this exciting position, click the apply button today and take the first step toward an enriching career opportunity
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing
Industries
Health, Wellness & Fitness
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