Change Manager

Trideca is a strategy, data and digital partner for technology transformation across Australia. We have worked with some of Australia's leading enterprise companies (including NAB, Suncorp, Optus, Medibank, AGL and many more), to help transform and empower their businesses.

Working for Trideca, you will be challenged to think outside the box and do things you have not done before. We tackle unique challenges and work on innovative projects for our enterprise clients across various sectors. As part of the Trideca team, you will be able to embrace opportunities for growth with emerging technologies, in a fast-paced, collaborative, and rapidly growing environment across Melbourne, Sydney and Brisbane.

**About role**:
We are seeking an experienced Change Manager to lead and support organizational change management (OCM) efforts for an Adobe Experience Manager (AEM) remediation project. This part-time (3 days per week) role is ideal for a professional passionate about driving user adoption, training, stakeholder engagement, and communication strategies to ensure a smooth transition to the improved AEM environment.

**Key Responsibilities**:

- Develop and execute a structured change management strategy to support AEM remediation, ensuring mínimal resistance and maximum adoption.
- Identify key stakeholders, assess their impact, and develop tailored engagement plans to drive alignment and buy-in.
- Design and deliver effective communication strategies and training programs for content authors, marketers, and technical teams using AEM.
- Analyse how AEM remediation changes affect teams, workflows, and business processes, ensuring readiness.
- Implement strategies to facilitate smooth user adoption of the improved AEM platform.
- Establish and support an AEM Champion network to foster knowledge sharing and ongoing user support.
- Gather feedback from users and stakeholders to refine change approaches and enhance project success.
- Work closely with business analysts, developers, QA teams, and leadership to align technical changes with business needs.
- Ensure AEM remediation aligns with organizational policies, content governance, and compliance standards.

**Key Skills & Experience**:

- Proven experience as a Change Manager, ideally in digital transformation or CMS/AEM-related projects.
- Strong knowledge of change management frameworks (e.g., Prosci ADKAR, Kotters Change Model).
- Experience in content management, marketing workflows, and digital experience platforms (DXP) is a plus.
- Excellent communication, facilitation, and stakeholder management skills.
- Ability to develop and execute training and enablement plans for AEM users.
- Experience working in Agile and cross-functional teams.
- Strong problem-solving skills and ability to engage both technical and non-technical stakeholders.

**Preferred Qualifications**:

- Familiarity with Adobe Experience Manager (AEM), content publishing workflows, and digital asset management (DAM).
- Experience in organizational change management (OCM) for enterprise IT projects.
- Certifications in Prosci, Change Management Institute (CMI), or related fields are highly beneficial.

**Our Values**

**Clients Come First**

We obsess over our clients; they mean everything to us and are central to everything we do. We take the time to understand them, so we can deliver outstanding experiences and create moments of WOW.

**We Celebrate Our Differences**

We are stronger and more successful when we include and appreciate different backgrounds, ideas, and experiences. Diversity helps us be more creative, solve problems better, and achieve more. By valuing everyone's unique contributions, we create a cohesive workplace where everyone can thrive and grow.

**Achieve Greatness Together**

Business is a team sport, and we are here to win. We respect, value, and inspire each other to bring our best to raise the bar. We will high-five you when you've nailed it and have honest discussions when you don't.

**Own Your Space**
We own our space, relationships, and client outcomes. We are fully committed and accountable to ourselves and each other; we deliver what we commit to. We adopt a commercial outlook and expect everyone to think and make decisions like we are the CEO.

**Encourage Open Debate**

We encourage discussion and debate while relentlessly focusing on our overarching vision and purpose in line with our core values; the outcome each and every time is a total commitment to execute what has been decided.

**Have Fun, Go Nuts**

No explanation is required, have fun, go nuts.