Major Account Manager

At F5, we strive to bring a better digital world to life.
Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world.
We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people.
That means we obsess over how to make the lives of our customers, and their customers, better.
And it means we prioritize a diverse F5 community where each individual can thrive.Our EmployeesAre valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work.
They are reliable, trustworthy and open with a high level of integrity.
They value diversity, are inclusive and are committed to a global mindset.Position SummaryWe are looking for a strategic sales professional based in Abu Dhabi, who has in-depth knowledge of how technology is used to enable business goals or overcome business challenges.
Position requires strategic thinking/planning coupled with tactical execution of identified business opportunities.
Responsible for managing all facets of the relationship with large key accounts (of significant strategic importance to the organization) while ensuring revenue goals are being met.
Maintains contact at relevant levels in the accounts focusing on strategic nature of the relationship.
Must be able to build and maintain relationships effectively and communicate at all levels.
Develops opportunities across the F5 solution portfolio while effectively selling solutions and services using technical, organizational and customer knowledge to influence and build trusting relationships.
Able to partner effectively, and tactically, with Systems Integrators, large Service Providers and regional VARs based on need or required value.
This is an individual contributor role and is a quota carrying role.ResponsibilitiesThe role will be focused on Public Sector and Enterprise customers across the UAE but primarily, Abu DhabiYou will be primary point-of-contact for these major accounts.Maintaining contact with account at a high, executive level, focusing on the strategic nature of the relationship.Sells the organization's products or services to and maintains relationships with existing accounts.
Responsible for expanding and retaining named accounts while ensuring ongoing customer service.Responsible for identifying and qualifying long-term and short-term business opportunities and pro-actively identifying and addressing competitive threatsPrepares formal proposals and presentations, presents to all levels of the organization including executives, leads negotiations, coordinates complex decision making processes and overcomes objectives to closure, and closes sales in a professional and effective mannerResponsible for significant key partner relationship management and development.
Facilitate executive-level relationships between the customer, F5 and its partners including; facilitating communication on strategic and tactical issues and maintaining continuityMaintain up-to-date knowledge of industry trends, technical developments and government regulations that effect target marketsMust understand organization's business needs, develop application of products and services and communicate how F5's technical value added solutions will address those needsResearch and develop lists of potential customers within an organization; regularly follow-up on leads and developing leads, and act to close dealsDetermine market strategies and goals for each product and service; understanding the strategies, goals and objectives of named accountsAssume a leadership role in coordinating account strategy and tactics for sales support team (inside sales, systems engineering, sales management)Assume full responsibility for accurate sales forecasting by demonstrating in depth knowledge of sales cycles from initial contact through the procurement process, ensure Salesforce is utilized appropriately and maintained on a regular basisDevelop and maintain detailed account profiles including organizational charts for all accounts to be reviewed by management on a quarterly basisDevelops strategy for sustained management and success of business and coordinates resources to ensure goals are metProvides regular updates to senior sales and operations staff concerning account issues, financial statusMeet and exceed sales quotas and revenue goalsConsidered a trusted resource by customer base and an expert in the fieldHas credibility to influence at senior levels within named account e.g. Senior Executive/Board/ChairPerform other related duties as assigned.QualificationsSignificant direct work experience in a relevant customer setBeing Abu Dhabi based is highly preferableGood understanding of Public Sector and Enterprise tender processesBachelors degree preferredRequires specialized knowledge in networking products, preferably those of F5Experience with Internet related software or systemsExcellent negotiation and closing skillsExcellent solution selling and presentation abilitiesExcellent client interfacing and customer-focused approachAbility to provide and work from a home office located within the territoryPhysical Demands and Work EnvironmentJob may be performed on-site at a customer facility or data center, or in an office environment sitting at a desk or computer table.
Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
Duties require the ability to travel up to 60% via automobile and airplane, and may require being on call periodically and working outside normal working hours (evenings and weekends)#LI-AM4The Job Description is intended to be a general representation of the responsibilities and requirements of the job.
However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.