Customer Service Assistant Manager Ft

2 weeks ago

Gold Coast, Queensland, Australia Drakes Supermarkets Full time

**Exciting Career Opportunity**
- Attractive remuneration and 10% in-store discount for you and your family
- Full on-the-job training and support provided
- Potential for promotion and career progression

Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we currently have an exciting opportunity available within the Customer Service team at our Drakes Hollywell Road store

Reporting to the Customer Service Manager, this successful applicant will be given the necessary training and skills required to help assist with managing the department, as well as continuing to provide Drakes promise of exceptional service to our customers.

**What we offer you**:
Become a valuable part of highly supportive diverse work culture, with more than 5,500 team members nationally, we're committed to creating an inspiring workplace at Drakes, which supports the development of great people.
- 10% staff and family discount across all Drakes stores
- Wide range of corporate benefits including discounted gym memberships, banking, health insurance and much more
- In-depth onboarding and career progression opportunities
- Company funded retail management qualifications and first aid qualifications
- Vehicle leasing opportunities

**Working as a part of an enthusiastic team, in a highly competitive supermarket environment, applicants will be expected to demonstrate**:

- Customer service and POS knowledge is desired, but not essential
- Unparalleled commitment to customer service
- Ability to supervise a team
- Ability to accurately roster team members
- Passion and enthusiasm, with a very "hands on" approach
- Excellent communication skills
- Ability to liaise with both teams and management
- Commitment to work health and safety standards

**To succeed within our organisation, applicants must be able to**:

- Display a passion for customer service
- Express a positive "can do" attitude
- Problem solve
- Lead by example
- Motivate a team
- Communicate effectively with management, team members, customers and external stakeholders

**If this sounds like an opportunity you would be interested in, click 'Apply' now

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