Junior Account Manager

Unique Opportunity in the education & personnel services sector
- Incredible growth and career progression to an Account Manager
- Great Team, Fun Culture and Career Progression.

An exciting opportunity exists to join the growing Harness team and grow your career.
- Award-Winning Business
- Unique opportunity in the education & personnel services sector
- Incredible growth opportunities and career progression
- Great Team, Fun Culture, and Career Progression
- Competitive Salary and Commissions
- Family Friendly Employer

**About Harness**:
Harness is a leader in providing training and personnel services to a number of different industry sectors. Harness works with small to medium employers but also services some of the biggest businesses in Australia.

Due to ongoing growth, we are looking for an Individual that will join a Team of A players, whilst continuing to foster and grow our business and reputation whilst promoting your personal brand.

At Harness our Values are Key and help us evaluate the decisions we make daily.

Our Values are:

- Deep Care
- Innovation
- Challenger
- Safety
- Social responsibility

We are innovators at Harness. We will always challenge the status quo because we feel that is the pathway to growth, evolution, and success for our clients.

We will always seek new and improved ways of doing things that will improve the capability of our training and people to ensure our clients receive the best possible outcome.

If you are a passionate individual with a deep care approach to providing solutions to client requests we want to hear from you.

**About the job**:
**Job tasks and responsibilities**
- Support Management and Account Managers with Quotes, Proposals, and Sales Assistance
- Prioritise key tasks and deadlines whilst keeping internal stakeholders updated
- Build an open, honest, and trusting relationship with our clients and internal business units.
- Manage your internal Account Manager's expectations by ensuring they are always kept in the loop in terms of work in progress, recognising issues early, and pre-empting them
- Ensure client requirements are always met within expectations.
- Professionally assist with inbound calls and qualifying leads
- Accurate and timely data entry into various systems used by the organisation e.g., Student Management System, Customer Relationship Management System etc
- Taking inbound sales calls and enquiries
- Greeting students on arrival to ensure an outstanding customer experience from the onset.
- Manage CSQ Funded students
- Ensure relevant student-funded paperwork is received
- Follow up student paperwork if not acquired prior
- Allocate course notes on Axcelerate
- Book students for public schedule courses on Axcelerate
- Confirm online bookings with student
- Follow up with students and clients to ensure a positive customer experience
- Collecting details of customers phone calls for Account Managers
- Collating reports for the Account Managers from Axcelerate
- Support with award nomination information
- Putting together proposals and dispersing of key information /promotional material directly to clients
- Meet all KPI's as part of the Harness Junior Sales Consultant role
- Supporting Marketing with any requests
- Assisting with Social media posts and details

**Skills and experience**
**to be considered for this role**
- A self-starter who is passionate to work in a busy environment
- Exceptional attention to detail whilst multi-tasking
- Positive and vibrant personality with a nothing is impossible mindset
- Self-motivated and keen to learn
- Proven working capability with Microsoft office suite packages.
- Exposure to a corporate environment with a sound understanding of policies, procedures and safety-first culture
- Responsible and mature minded
- Experience working autonomously
- Professional and confident phone manner
- Well-presented and highly punctual

**Job benefits and perks**
- Onsite parking
- Supportive team
- Continuous learning and training
- Great Career growth & progression into an Account Manager / Business Development Manager

If you are looking for a supportive and fast-paced team to grow your skills then please submit your resume and cover letter.