Field Service Technician

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere.
The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS's), surge protective devices, power distribution units (PDU's), remote monitoring, software, power factor correction, airflow management, rack enclosures and services.
We strive for continued success in leveraging technical innovation to develop next-generation solutions.
We are looking for a Field Service Technicianbased in Melbourne, to install, test, commission, service, and repair UPS products and systems for critical power applications to specifications and customer requirements.
We are looking for experienced technicians with UPS experience and exposure to the dynamic data centre industry.
The successful candidate will be a brand ambassador with a passion to delivery great customer service and experience.
Key Duties :
Performing your duties with a high regard and awareness for safe working practices and compliance to EHS protocols
Install and maintain critical power equipment and perform in-house and on-site repairs as required in accordance with service and maintenance agreements
Liaise with Project Management to carry out site inspection, commissioning, and testing of critical power systems including, creating, modifying of all documentation and reports for submission
Provide technical assistance / support and training to Technical Staff and Service Contractors and customers where required
Respond to requests for emergency repairs and provide rostered standby support 24 / 7
Perform FAT / SAT testing on units and prepare detailed reports on tests carried out
Ensure on time submission of reports
Qualifications :
Grade Electrician
5 years' experience in a technical role servicing electrical or power electronics equipment
Diploma or degree qualification in electrical, electronics, mechatronics or Industrial Automation
Intermediate skills in MS Office and ERP systems (Oracle, SAP)
Exceptional communication skills
Proven experience writing reports
Ability to organize, prioritize, plan, follow up and work autonomously
What We Offer :
Free on-site parking
Flexible working arrangements
Competitive salary with access to bonus scheme and company car
Volunteer days
Outstanding training and development programs for both professional and personal development
We are committed to ensuring equal employment opportunities for all job applicants and employees.
Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law.
Eaton prides itself in truly representing the people within our communities.
If this sounds like you, please send through your application.
We look forward to hearing from you
About Us
Eaton is an intelligent power management company dedicated to protecting the environment and improving the quality of life for people everywhere.
We make products for the data center, utility, industrial, commercial, machine building, residential, aerospace and mobility markets.
We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power - today and well into the future.
By capitalizing on the global growth trends of electrification and digitalization, we're helping to solve the world's most urgent power management challenges and building a more sustainable society for people today and generations to come.
Founded in 1911, Eaton has continuously evolved to meet the changing and expanding needs of our stakeholders.
With revenues of nearly $25 billion in 2024, the company serves customers in more than 160 countries.
For more information, visit
Follow us on LinkedIn.
Our commitment to Inclusion & Diversity and Sustainability
We are powered by our vision, driven by strategy, guided by our aspirational goals and committed to doing business right.
We believe diversity is our strength and diverse thinking powers innovation and growth.
In our second annual Global Inclusion and Diversity Transparency Report, we look at the progress we've made in our journey and the work that's still left to do.
Our latest sustainability report features our progress toward our 2030 Sustainability Goals, which include science-based greenhouse gas reduction targets and our commitment to become carbon neutral by 2030.
Read our Inclusion & Diversity Transparency reportRead our sustainability report
Recent Awards : Honored to be recognized
World's most admired companies, Forbes
Best Place to work for LGBTQ Equality, HRC
Top 100 Global Most Loved Workplaces, Newsweek
World's Most Ethical Companies, Ethisphere
Not ready to apply yet?
Join Talent Community
#J-18808-Ljbffr