Broker Accreditation Officer

**About the Role**
This position is part of a wider team to support Retail Broker Growth and Risk Objectives by processing and maintaining broker accreditations (new, transfers along with terminations of brokers).

Your responsibilities will include:

- Processing broker accreditations (new and transfers) on behalf of Retail and Commercial brokers (Retail encompassing BOQ, Virgin Money and ME Bank).
- Ensuring accreditation standards and requirements are met to maintain the Group's strong industry reputation and not expose the Group to risk, including, regulatory, operational, and credit risks.
- Updating and maintaining accurate broker details across all brands and Group wide platforms
- Termination / deactivation of broker accreditations.
- Work closely with Relationship Managers and State Sales Teams to provide them guidance and support in relation to accreditation and other broker portfolio activities.
- Communicate and collaborate with Aggregator (Head Group) Accreditation and Administration areas to ensure accreditation requirements and standards are met. Furthermore, to obtain necessary information to ensure accurate broker records are maintained.
- Collaborate with other internal stakeholders (eg: Risk and Compliance, Commercial Brokers, Fraud Investigations, People and Culture, Financial Sanctions) to complete key responsibilities.
- Other broker portfolio administrative duties.

**About you**
You will ideally have:

- 1 to 3 years in a similar role.
- Attention to detail, adhering to follow processes and standards.
- Sound understanding of Broker Industry and Aggregator structures (desirable)
- Sound understanding of key Aggregator responsibilities / obligations (desirable)
- Sound analytics skills (data, / policy and process documents)

**About Us**
BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A 'zero tolerance' to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Accessible work support through various practices, systems, office adjustments
- Gym, shopping, technology and travel offers
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, EPIC (LGBTIQA+), Multicultural, Gender and Early Career.

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ02159