Retail Customer Service

1 week ago

Gold Coast, Queensland, Australia Pack & Send Full time

**The Role**:

- **Full-time - Monday to Friday ( 1 position at each location
- Mermaid Beach, Southport & Beenleigh)**
- Assisting customers with advice and pricing for domestic and international shipments
- Packing, invoicing & consigning parcels & freight, from small parcels to large artworks and heavyweight freight
- Local Pick-ups and local deliveries in the PACK & SEND vehicle
- Tracking and tracing consignments and resolving delivery issues
- Completing various administrative tasks within an agreed time frame to ensure the smooth running of the Retail Service Centre

**To be successful in this role you must have**:

- A valid and current driver's license
- Exceptional customer relations skills with demonstrated success in this area
- Confidence and competence in using point of sale computer programs and MS Office
- Excellent communication skills - verbal and written
- Strong selling and conversion skills
- A unique ability for quick thinking, problem solving and organising
- Physical fitness with a positive, vibrant & high-spirited approach
- A success and results driven attitude

**Job Types**: Full-time, Part-time, Permanent

Pay: From $25.75 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday
- No weekends

Supplementary Pay:

- Overtime pay

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

**Location**:

- Gold Coast, QLD (required)

Work Location: In person

Expected Start Date: 16/12/2024

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