National Account Executive

1 week ago

Sydney, New South Wales, Australia Darrell Lea Full time

Darrell Lea has been inventing and re-inventing, challenging and discovering for almost a century. We will never be run-of-the-mill, just ask anyone who works at Darrell Lea. "MAKES IT BETTER" is not just a slogan. It represents the energy and optimism that our people bring to work each day.

**Key responsibilities include**:
Provide advanced administrative/operational support to Grocery team through but not limited to:

- Support NBM in day to day running of the businesses, expanding to NAM support where required.
- Running and distributing required daily/weekly/monthly reports.
- Document Control officer: managing upkeep of documents to ensure compliance and concise communication across Grocery Team.
- Responsible for maintaining shared P Drive site & communication boards.
- Assisting in sessions as required (including the capturing of notes/minutes etc. sessions as required).
- Developing and maintaining the sites management and meeting cycle and system data backup as required.
- Data entry & data integrity - customer-based systems i.e., Promo Portals review and upkeep, Promotional Submission forms population & submission, New Line form populating, Pricing proposal forms.
- Putting in place process improvement practices where required.
- Cross functional engagement - Sales - Marketing
- Customer Service
- Finance
- Lead role in organizing and implementing EXPOs and Trade show presence & attendance in support to these events, where required.
- Liaise with art desk and Marketing Team to secure catalogue / flier / TIO artwork for Trade presenters, QTR Focus Fliers, catalogue artwork etc.
- Supply Chain management supporting VRP & logistics team ensuring DIFOT of +98%
- Assist with claim management follow up
- Assist in new product launch communication tools including store/customer office support, sample mail out coordination, required paperwork, POS communication.
- Participate in team major projects across all customers relating to all brands.
- Key contact for customer requests and regular communication and follow up to these requests.
- Leadership and management of Seasonal order process with review of forecast vs actuals
- Attending Customer Meetings in support of NBM where required.

**About you**:

- Minimum of 1 years' experience within a similar role.
- Interested in Pursuing a career in the FMCG industry.
- High Attention to detail, rigor and process with accuracy.
- Excellent written and oral communication skills
- Customer focused
- Ability to quickly build strong internal and external networks.

**Benefits**
- Competitive Salary on Offer
- Access to **_I Am Here_** - our mental health and wellbeing initiative
- $25 monthly voucher to spend at our onsite retail store.

Darrell Lea is a dynamic business that values Respect, Honesty, Accountability and Teamwork. We are committed to creating a safe and inclusive environment.

Applicants must have appropriate working rights.

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