Case Manager

3 days ago

Melbourne, Victoria, Australia Omni-Care Pty Ltd. Full time

Due to ongoing growth we're looking for a passionate and enthusiastic case manager to join our team Use your existing knowledge and skills to ensure our clients are receiving the best of care

**YOUR NEW ROLE**:

- Building positive and effective relationships with clients and their representatives, and other stakeholders including clinical experts, allied health professionals and support workers
- Support clients with their individual needs and goals with the aim of fostering client independence, wellness and reablement.
- Development of care plans with consideration for client needs and ensuring the delivery of effective support within those parameters
- Problem solve to achieve realistic and practicable client-centred solutions
- Day to day management of a client caseload
- Ensure client service processes and practices are aligned to company values and goals, policies and procedures and legislative requirements including the standards
- Respond to client clinical care requirements and health and wellbeing feedback and manage client issues and outcomes

**BENEFITS**
- Competitive salary
- A fully maintained company car
- A day off on your birthday + bonus
- Fun social events
- Flexible working arrangements
- A friendly and dedicated team

**WHAT YOU BRING**
- Empathy, compassion and commitment to real client outcomes
- We would prefer experience in aged care case management, but will consider other experience.
- Current driver's license.
- Significant customer service experience and focus.
- Strong, confident, creative approach to your role.
- Intermediate computer skills and exposure to client management systems.

**ABOUT US**

In February 1999, a small home-based operation was born in Melbourne's northern suburbs. From these beginnings word quickly spread about the quality of service delivered by the team, and Omni-Care grew to become the well-loved company it is today. We've worked hard to ensure our clients receive personal and responsive assistance.

**OUR VALUES**

At Omni-Care we value customer service excellence, a solutions focus, teamwork, and enthusiasm.

**NEXT STEPS**

**In line with public health orders, Omni-Care requires all staff to provide evidence of vaccination against Covid-19**

**Salary**: From $80,000.00 per year

**Benefits**:

- Company car

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Preston, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Case management: 1 year (preferred)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

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