Disputes Resolution Officer

4 days ago

Adelaide, South Australia Gallagher Full time

**Your Role**

The role of the Dispute Resolution Officer is to deliver a professional and customer focused workers compensation claims service for all SA clients with an emphasis based on quick and efficient decision-making that resolves disputes expeditiously and fairly.

The major accountability for this role is to conduct dispute resolution processes in a manner which will maximise worker and employer satisfaction and minimise costs related to disputes.

**We're interested in hearing from people who possess**:

- Ability to make decisions, influence and negotiate outcomes;
- Excellent time management and organisation skills;
- Ability to build rapport with key stakeholders;
- Excellent communication and interpersonal skills;
- Sound knowledge of Workers Compensation Claims Management and the Return to Work Act 2014.

**You will add value to Gallagher Bassett across the following**:

- Providing high quality customer service to internal customers, injured workers, employers and legal representatives;
- Undertaking tasks associated with the preparation of SAET conferences;
- Liaising with ELP's to review advice and provide instruction;
- Formulating settlement options;
- Ensuring dispute outcomes are effectively communicated and actioned with all key stakeholders;
- Maintaining compliance with relevant Acts and RTWSA Instructions.

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you'll experience the following**:

- True flexible work hours
- 2 Paid Volunteer days per year
- Staff referral incentive
- Opportunities for ongoing education and development
- Service recognition awards to celebrate your contribution to the company
- Employee assistance program for yourself and your immediate family members
- Staff benefits program with a wide range of discounts on offer
- The opportunity to work for a company that gives back to the community through our Gentle Bear program
- A fun, supportive and inclusive working environment

**A brief overview on GB**:
Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, employing over 1000 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**If this sounds interesting to you - we want to connect**

**Only people with the right to work in this country will be considered for this role.

  • Dispute Resolution Officer

    7 days ago

    Adelaide, South Australia Plenti Full time

    **Who are we?**Plenti is a fast-growing fintech, helping its customers achieve their life goals by delivering fast and fair automotive, renewable energy and personal loans. Plenti is on a mission to be Australia's best lender. We come from a diverse range of backgrounds, both professionally and personally. We are always open to new ideas and believe success...

  • Dispute Resolution Specialist

    4 days ago

    Adelaide, South Australia beBeeDisputeResolution Full time $96,580 - $105,350

    Job SummaryThe Disputes Resolution Officer will provide exceptional customer-focused service for workers compensation claims in South Australia, prioritizing swift and efficient decision-making to resolve disputes expeditiously and fairly.This role requires conducting dispute resolution processes to optimize worker and employer satisfaction and minimize...

  • Dispute Resolution Specialist

    2 weeks ago

    Adelaide, South Australia beBeeResolution Full time $120,000 - $160,000

    Dispute Resolution Expertise\Entities{Job Overview}Fenwick Elliott Grace is known for its excellence in managing complex legal matters. As the firm continues to grow, we are seeking talented lawyers at Senior Associate level to join our specialist Disputes team.You will have the opportunity to work alongside our Partners in a collaborative environment and...

  • Dispute Resolution Officer

    6 days ago

    Adelaide, South Australia Gallagher Full time

    About Us:Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Dispute Resolution Advocate

    2 days ago

    Adelaide, South Australia beBeeLitigation Full time $80,000 - $120,000

    Job Title: Litigation and Dispute Resolution Associate">We are seeking an experienced Litigation and Dispute Resolution Associate to join our team. As a key member of our Commercial Litigation and Dispute Resolution Team, you will have the opportunity to work with clients on a range of disputes locally and interstate.">About the Role:">">You will be working...

  • Dispute Resolution Expert

    1 week ago

    Adelaide, South Australia beBeeDisputeResolution Full time $120,000 - $180,000

    Dispute Resolution Specialist RoleWe are seeking a seasoned dispute resolution professional to join our team.As a Senior Associate, you will be responsible for managing complex legal matters and providing expert advice on construction projects and disputes.You will have the opportunity to work closely with clients, advising them on risk management strategies...

  • Expert Dispute Resolution Professional

    6 days ago

    Adelaide, South Australia beBeeDispute Full time $80,000 - $100,000

    Dispute Resolution SpecialistEML is a leading workers compensation and personal injury claims management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We foster a learning culture that allows us to continually invest in our employees, ensuring a long-term career.The opportunity is to...

  • Senior Dispute Resolution Lawyer

    2 weeks ago

    Adelaide, South Australia beBeeExpert Full time $90,000 - $120,000

    Dispute Resolution ExpertiseFenwick Elliott Grace, a leading specialist Disputes team, is seeking talented lawyers at Senior Associate level to join its ranks.You'll have the opportunity to work alongside Partners in a supportive and collaborative environment, with direct access to high-quality matters and client relationships. The team advises a broad range...

  • Dispute Resolution Specialist

    6 days ago

    Adelaide, South Australia beBeeClaims Full time $72,000 - $94,000

    Job Title: Dispute Resolution SpecialistOur ideal candidate will work as a Dispute Resolution Specialist, responsible for managing and resolving customer disputes in accordance with Department policy and legislation.The role involves claims processing, liaison with medical providers, communication with customers and their representatives, and maintaining...

  • Senior Associate – Dispute Resolution

    1 week ago

    Adelaide, South Australia Fenwick Elliott Grace Full time $80,000 - $120,000 per year

    Fenwick Elliott Grace (FEG) is known for its excellence in managing technically challenging legal matters. As the firm continues to grow, we are seeking expressions of interest from talented lawyers at Senior Associate level to join our specialist Disputes team.You'll have the opportunity to work alongside our Partners in a supportive and collaborative team...