
Dispute Resolution Specialist
1 day ago
Job Title: Dispute Resolution Specialist
Our ideal candidate will work as a Dispute Resolution Specialist, responsible for managing and resolving customer disputes in accordance with Department policy and legislation.
The role involves claims processing, liaison with medical providers, communication with customers and their representatives, and maintaining accurate records.
Key skills and qualifications include:
- Interpreting legislation, policies and procedures
- Case management and building client relationships
- Client-facing roles, meeting KPIs, learning tasks quickly, administration and working well under pressure
As a successful candidate, you must be an Australian citizen or permanent resident and hold a current National Police Clearance.
This is a challenging yet rewarding role that requires strong organizational skills, attention to detail, and excellent communication skills.
Join our dynamic team and take on this exciting opportunity to make a real difference in the lives of our customers.
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