Information Systems Lead

Inclusive culture, hybrid & flexible working. Your ideas and impact are valued.
- Collaborate with passionate teams driving innovation in essential services
- Help shape the future of water through smart, sustainable technology

**About us**:
Unitywater operates in one of Australia's most exceptional environments in terms of natural beauty, geographical and demographic breadth. We operate on Kabi Kabi, Jinibara and Turrbal Country, proudly providing safe and reliable water to customers in Moreton Bay, Sunshine Coast and Noosa. We are a water utility serving one of the fastest growing regions in the country.
We think a pretty good job starts here.

**About the role**:
**Make an impact where technology meets community. Due to an internal promotion this key leadership role has become available**

As our Information Systems Lead, you'll play a pivotal role in ensuring Unitywater's information systems are operating at their best, supporting smooth day-to-day operations while leading system improvements that drive real business and customer outcomes. Reporting to the Information Systems Manager, this role is the linchpin between IT and the broader business, connecting systems, data, and people to help us deliver smarter, more sustainable services to our community.

You'll take the lead on maintaining, optimising and enhancing our core customer information systems, championing continuous improvement, and enabling teams across Unitywater to make confident, data-driven decisions. You'll also mentor a high-performing team and work closely with business and vendor partners to deliver innovative solutions and seamless system experiences.

This is an opportunity to step into a meaningful leadership role where you'll help shape the future of how Unitywater uses technology to support customers and communities across the Sunshine Coast and Moreton Bay.

**About you**:
Our One Unitywater behaviours - **Create the Future, Care Together, and Own It** - define how we work together at Unitywater. To contribute to this, you will demonstrate the following skills and qualities for the role:

- Relevant qualifications in IT, business or management
- Proven leadership in tech environments, with team management experience
- Strong understanding of system performance, availability, and information security
- Ability to design system solutions that enhance customer and user experience
- Confident communicator with strong influencing and stakeholder engagement skills
- Strategic thinker with solid problem-solving and decision-making capability
- Experience managing vendors and contracts, with a focus on service improvement
- Project or program management skills—agile delivery experience a bonus
- Comfortable working with executives, internal teams and external partners
- Current C Class Driver's Licence

**Working at Unitywater**:
As a Unitywater team member you will enjoy a range of benefits:

- **Flexibility**:We value flexibility and support work-life balance with hybrid and flexible working, purchased annual leave and access to floating public holidays. Tell us what this looks like for you
- **Wellbeing**:We offer several initiatives to support your wellbeing, such as discounted private health insurance, salary packaging, employee assistance program, and access to retailer discounts and benefits.
- **Learning and Development**:We offer a range of opportunities to feed your curiosity such as: Walk on Country experience, study assistance, and access to a dedicated learning program and professional memberships.
- **Extras**:We invite you to join our dedicated employee networks focused on First Nations Reconciliation, LGBTIQ+, CALD, Gender, Life Stage diversity, and Accessibility.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. We are committed to a workforce that reflects the diversity of the community we serve and fostering a workplace that is diverse and inclusive, where you feel connected, are safe to be yourself and supported to be the best version of yourself.

**Additional information**:

- We are proud to be recognized as an employer of choice for women by **WORK180**.
- We are proud members of **Pride in Diversity** and **Australian Disability Network**.
- We are a **2025 Circle Back Initiative Employer** - we commit to respond to every applicant.

***How to apply**:

- If you're successful we will need you to undergo a few checks. We know they might not be the fun part, but you will need to confirm your right to work in Australia and complete relevant pre-employment checks, including verification of criminal history, drivers licence and driving history, alcohol and other drug screening._

Applications close: COB Friday 15th August 2025
- Unitywater respectfully acknowledges the Traditional Custodians of the lands and waterways in which we live, work and operate, the Kabi Kabi, Jinibara and Turrbal peoples. We honour their enduring connection to