Service Manager Scientific Instrumentation

3 days ago

Melbourne, Victoria, Australia Dksh Full time

**Location**:Braeside, AUWe have a fantastic opportunity for a Service Manager to join our rapidly growing business. This position will be responsible for managing a team of engineers (Australia-wide) to ensure they are relevantly trained, are supporting customers in a timely and professional manner, and that installations, maintenance, and troubleshooting of instrumentation are to suppliers' standards. You will also be responsible for providing service and support to new and existing customers, for the range of products distributed by DKSH.

**Some of your duties will include**
- Manage service team performance and development to ensure we exceed customer and client expectations as well as supporting upskilling for professional improvement in the team
- Ensure that service jobs are executed on time and under optimum efficiency of resources and cost
- Manage allocated spare parts stock, for reducing losses and aged inventory costs
- Assist customers and DKSH Team on technical matters and product information. (This may at times include presentations and supporting pre-sale discussions)
- Provide training and aftersales support to customers as needed, to ensure customer satisfaction post-sale
- Travel locally, interstate, and internationally when required.
- Support superior day-to-day operations, process improvements, and team safety.
- Provide technical support to other DKSH Engineers with difficult or problematic issues requiring a more experienced level of knowledge.
- Ensure the performance, operations and service jobs comply with relevant standards
- Study new products/technologies aligned with existing product lines to recommend enhancements or modifications

**About you**
- You're a natural communicator, confident and engaging in your approach. You will have the opportunity to utilise your critical thinking and demonstrate your leadership skills with an ability to communicate effectively and maintain productive working relationships with clients, customers, internal stakeholders, and your team. You will possess the ability to collaborate with others through various levels of the organization. You have the confidence to manage challenging situations with customers, internal stakeholders, and your team. You are a role model leader. You have a tertiary degree in Engineering or Applied Science or a similar Technical Trade Background and experience in the scientific industry working with scientific instrumentation. You are well-established in your career and have worked in a similar position for a minimum of 8 years. A valid Driver's License is also required.**Drive Growth. Be the Difference. Join DKSH.**

Join us today if you are ready to "Drive Growth. Be the Difference." With DKSH, you will experience a world of learning and development, own your career, and take business responsibility, and have a positive impact that touches people's lives.

  • Scientific Instrumentation Service Leader

    3 days ago

    Melbourne, Victoria, Australia beBeeInstrumentation Full time $90,000 - $120,000

    Key responsibilities of the Service Manager for Scientific Instrumentation include managing a team of engineers across Australia to ensure they are trained, supporting customers professionally, and installing, maintaining, and troubleshooting instrumentation according to suppliers' standards.Main ResponsibilitiesEnsure timely and efficient execution of...

  • Scientific Instrumentation Technician

    9 hours ago

    Melbourne, Victoria, Australia beBeeElectronics Full time $120,000 - $135,000

    Technical Support SpecialistJob DescriptionWe are seeking a skilled technical support specialist to perform installations, repairs, and maintenance of complex scientific and analytical instrumentation.As a key member of our Service Team, you will be responsible for delivering high-quality service to our customers, ensuring their equipment is running...

  • Scientific Instrumentation Sales Professional

    6 days ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $150,000 - $200,000

    Job OverviewWe are seeking a highly skilled Scientific Instrumentation Sales Professional to lead our team of technical sales specialists in the ANZ region. As a key member of our Life Science Mass Spectrometry & Inorganic Mass Spectrometry portfolio, you will be responsible for developing and executing sales strategies to drive growth and profitability.Your...

  • Scientific Instrument Support Specialist

    2 weeks ago

    Melbourne, Victoria, Australia beBeeService Full time $50,000 - $60,000

    Key Responsibilities:Install, service, and repair high-end laboratory instruments to ensure optimal performance.Provide on-site technical support and training to customers, fostering strong relationships in pharmaceutical, clinical, and research settings.Troubleshoot issues efficiently, ensuring equipment operates at the highest standards.About the Role:The...

  • Scientific Account Manager Internal Sales

    2 days ago

    Melbourne, Victoria, Australia Rowe Scientific Full time

    A fantastic opportunity now exists for an Internal Sales Representative to join the Rowe Scientific Pty Ltd sales team based in the Melbourne Eastern Suburbs.If you're highly motivated, passionate, career-minded and seeking secure and rewarding employment, then this is your chance to join our national company which has been successfully supplying scientific...

  • Service Technician – Scientific Equipment

    6 days ago

    Melbourne, Victoria, Australia Bayside Group Full time $80,000 - $120,000 per year

    An exciting opportunity is available for a Service Technician to join a leading provider of scientific and diagnostic equipment. This full-time, permanent role is based in Glen Waverley and is perfect for someone with a pharmaceutical or scientific background who enjoys hands-on technical work and working directly with clients.About the Role:In this...

  • Precision Instrument Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeCalibration Full time $75,000 - $85,000

    Job Overview:The position of Calibration Technician is a critical role in ensuring the accuracy and reliability of scientific instruments. This individual will be responsible for conducting precise calibrations, performing maintenance, and repairing equipment to guarantee optimal performance and longevity.Key Responsibilities:Conducting precise calibrations...

  • Scientific Lead for Sleep Services

    1 week ago

    Melbourne, Victoria, Australia beBeeSleepSpecialist Full time $75,000 - $90,000

    Key Job Description:Sleep Specialist (Grade 2)About the RoleNorthern Health is seeking a motivated and suitably experienced Sleep Specialist (Grade 2) to join the Department of Respiratory and Sleep department.The successful candidate will provide scientific leadership to junior scientists within the Sleep Medicine Service, assist with the development and...

  • Scientific Instrumentation Specialist

    1 week ago

    Melbourne, Victoria, Australia beBeeInstruments Full time $90,000 - $110,000

    This is a highly skilled technical role where you will work in a clean room environment to design, build and test instruments for vaccine production.About the RoleDesign, build and test instruments using various materials and equipment.Maintain and calibrate existing instruments to ensure optimal performance.Collaborate with cross-functional teams to resolve...

  • Scientific Instrument Support Specialist

    13 hours ago

    Melbourne, Victoria, Australia beBeeService Full time $45,000 - $60,000

    About this role:This is a field-based position that involves installing, servicing, and repairing high-end laboratory equipment.Install, service, and repair chromatography, spectroscopy, and diagnostic systems in various settings.Provide on-site technical support and training to clients in pharmaceutical, clinical, and research environments.Troubleshoot...