Operations Supervisor

Overview
Ventia is proud to play a key role in the
NorthEastLinkProject
, a landmark Public-Private Partnership (PPP) that will reshape Melbourne's transport future.
With a 25-year contract to deliver operations, maintenance, and asset management services, we are providing an opportunity to be part of a highly functional team, building operational solutions.
Ventia's NorthEastLinkproject is seeking an experienced
Operations Supervisor
to join the team during the pre-operational phase.
In this role, you will collaborate closely with design and construction teams to provide guidance on assets such as ITS, OMCS, and operational processes.
You will lead the mobilisation and training of the control room team, develop operational processes, and foster a strong safety and performance culture to ensure readiness for incident management and operations.
This is a permanent full-time position, with an attractive salary on offer.
The role is based in Abbotsford during construction and then relocating to the future Motorway Control Centre (MCC) in Bulleen.
Duties (Pre-Operations)
Mobilise and prepare a team of control room operators, including recruitment, rostering, and induction.
Lead training programs on operational systems, including OMCS, S2Si, and associated ITS equipment.
Develop and embed operational processes, procedures, and workflows to ensure readiness for the transition to Operations and Maintenance phase.
Coordinate with engineering, construction, and asset teams to understand operational handover requirements, critical system interfaces and testing and commissioning.
Establish performance frameworks, KPIs, and reporting mechanisms to monitor the control room, OMCS, incident response, plant alarms, and life-saving systems.
Duties (Operations Phase)
Lead the ongoing operation of the NorthEastLink control room, managing operational staff, plant alarms, and life-saving systems.
Monitor and drive performance against operational KPIs, including incident notification, arrival, and clearance times.
Oversee system use and technical processes, ensuring operational systems support safe and efficient motorway operations.
Support continuous improvement initiatives by identifying better ways of working and embedding lessons learned into operational practice.
Be the technical expert for operational decision-making, advising on complex or high-risk incidents and system management.
About You
Proven experience in managing control room or traffic operations teams in critical infrastructure environments.
Demonstrated ability to lead, develop, and sustain high-performing teams under operational and business pressures.
Strong knowledge of motorway systems, operational processes, and emergency response protocols.
Skilled in stakeholder engagement, cross-functional coordination, and reporting on operational performance.
Tertiary qualifications in engineering, transport, or a related field will be highly regarded.
Certification or training in tunnel operations, traffic management, or emergency response will be highly regarded.
Diversity
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in.
We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, Maori and Pasifika people, LGTBQI+, Women, Veterans and spouses and people with disabilities.
What We Offer You
Not only do we offer a competitive salary and career growth, we have also partnered with reputable organisations to offer discounts on Health Insurance, Banking (new home loans, credit cards, everyday bank accounts), flights & accommodation, car hire, car leasing and much more.
How to apply
Select "Apply Now" to submit your application.
Position Reference Number: 164437
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