Operations Supervisor

12 hours ago

Melbourne, Victoria, Australia beBeeOperations Full time $72,000 - $76,200
Job Title: Operations Supervisor

The role of an Operations Supervisor is pivotal in maintaining the highest standards of safety, security and service excellence for ground operations.

  • Key Responsibilities include:
  • Coordinate and supervise implementation, planning and development of the department to ensure efficient operations.
  • Plan manpower requirements to meet operational needs while adhering to labor law requirements.
  • Develop and implement strategies to maximize productivity and minimize costs.
  • Foster effective communication with local and government agencies to meet targeted standards and procedures.
  • Maintain discipline among ground staff when interacting with internal and external customers.
  • Review and plan staff rosters to meet operational needs and labor law requirements.
  • Prepare and present budgets for the department.
  • Orient passengers to services and respond efficiently to complaints and compliments.
  • Liaise with the Training Center to monitor performance and incorporate new training needs into future programs.

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