Loan Set Technician

4 days ago

Brisbane, Queensland, Australia Smith+Nephew Full time

Overview
Loan Set Technician role at Smith+Nephew, Brisbane.
What will you be doing?
Pick, pack, check and receive all stock, including loan sets.
Receive, process & dispatch loan set/kit returns and ensure they are intact and in condition to be re-issued in a timely manner.
Quality inspection of returned material/equipment. Identify and confirm status of returned material/equipment in SAP/My Mediset to ensure ownership is transacted accurately.
Assist with stock rotation of inventory and remove expired items where vital.
Supervise all products by batch/lot number and serial number. All products must be individually tagged.
Identify discrepancies in bookings, ensuring Corrective Action Preventive Action (CAPA) takes place on all occasions to minimise Company risk.
Perform domestic & international shipping duties and ensure delivery information is communicated to relevant departments.
Track loan sets at all times both dispatch and return to facilitate the quick turnaround of loan kits making stock available for the VIC Operations team in a timely fashion.
Assist the customer service team with enquiries to ensure bookings are processed accurately, with all stock transacted via the tunnel to control movements and aid in accurate billing of non-returned stock.
In conjunction with other team members handle the daily running of the warehouse ensuring all bookings are completed in a timely manner in order to meet branch surgery dates and internal key metrics.
General warehouse and related duties as advised by the Regional Operations Manager, forming a close working relationship with sales staff to meet patient outcomes.
Maintain ISO 9001:2015 / ISO13485 environment, comply with Quality responsibilities and procedures, and work in accordance with health and safety guidelines.
What will you need to be successful?
Certificate in warehousing and distribution
Proven experience in a logistics or distribution environment
Experience in loan set operations
Experience working with contaminated materials
Exposure to the medical device industry
Understanding of Hospital CSSD process
Knowledge in SAP/RFID processes
How to apply
To apply, please ensure that you include a cover letter addressing it to Talent Acquisition Lead ANZ. Due to a high volume of applications, only shortlisted candidates will be contacted.
Benefits and culture
Inclusion + Belonging – Welcoming, Celebrating and Thriving; Employee Inclusion Groups
Your Future: 401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement
Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance
Flexibility: Hybrid Work Model (for most professional roles)
Training: Hands-On, Team-Customized, Mentorship
Extra Perks: Discounts on fitness clubs, travel and more
We're more than a company—we're a community. Follow us on LinkedIn and check our Glassdoor page to learn more about life at Smith+Nephew.
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