Quality Assurance Manager

7 days ago

Brisbane, Queensland, Australia Inghams Group Limited Full time

**Posted**:
14/04/2025

**Closing Date**:
14/05/2025

**Job Type**:
Permanent - Full Time

**Location**:
QLD - Murarrie

**Job Category**:
Operations

We've been proudly bringing joy to tables and smiles to faces with the delicious food we've been crafting for over 100 years.

A large part of our strong growth and success is because we're always looking for new ways to do things and thinking about how we can create a better, more sustainable future world together.

Our success as an industry leader in providing deliciously good food means we can continue to invest in our future as we work towards becoming Australia and New Zealand's first choice for poultry.

Job Description

**Your opportunity to join us at Murarrie**

As Quality Assurance Manager based at our Murarrie Primary Processing site, you will be tasked with leading a team of dedicated Supervisors with responsibility for managing quality across the whole site, ensuring all standards are met at the highest level. Our Primary Processing division comprises hard-working team players and problem solvers who are passionate about improving efficiencies and delivering the highest quality product to our customers.

**Key responsibilities**:

- Lead the site's quality function to ensure effective operation and performance
- Develop, maintain and implement the site Quality Management System including HACCP/ food safety, pathogen control, animal welfare and product quality assurance complying with Inghams' Minimum Standard Procedures
- Manage the Quality Assurance team using coaching, developing, delegation and recognition to ensure they have the capability to meet performance goals
- Coach people to help them develop a clear understanding of the requirements relating to Maintenance, Animal Welfare, Food Safety and Quality
- Ensure compliance with state and federal regulatory requirements to ensure sanitary processing conditions
- Identify issues and risks through internal, external and third-party audits and develop Quality Improvement Plans for the site
- Manage P&L, seeking approval for out of scope spend
- Monitor Key Performance Indicators (KPIs) for Food Safety, Animal Welfare and Quality and reporting performance back to the team
- Understand customers' requirements and key drivers, proactively responding to customer feedback

**Key requirements**:

- Demonstrated experience leading a quality management strategy
- Experience with managing customer relationships, understanding their requirements and educating them on best practices
- Proven experience implementing and monitoring Quality Management Systems
- Inclusive in management style, with the capabilities to create a collaborative and positive working environment
- Demonstrated knowledge and understanding of food production including food safety
- Ability to coach and develop others, monitor and measure performance and provide direct feedback
- Strong interpersonal skills with the ability to develop relationships and influence senior stakeholders internal and external to the organisation
- A tertiary degree in Food Science or a related discipline

We're looking for people who are curious, caring, courageous and committed to join us; people who want to contribute their best work every single day and continue delivering deliciously good food that's Always Good

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