Organisational Change Manager

**Brisbane (preferable), Sydney, Melbourne or Adelaide**
- Join an Enterprise Change team made up of highly experienced Change practitioners
- Collaborative and customer focussed, supportive team culture
- Cutting edge Technology and Infrastructure platforms

We're never just satisfied with how things are - because we know how things could be. And it's our expert Technology team who forge ahead every day to make those 'what ifs' a reality.

Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you'll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter, simpler and better for our customers and each other.

**About the role**:
We are looking for an **Organisational Change Manager **to join an award-winning Enterprise Delivery Change Management team that supports a variety of medium to large scale programs across the Suncorp Group. You will also be part of a wider Enterprise Change Management Community of Practice where ideas and best practice are shared via masterclasses and knowledge sharing.

As a Change Manager, you will create and execute change management plans to support our stakeholders through ongoing change. You will also provide coaching and advice to various platform stakeholders to support the successful implementation of smaller changes.

This role will be required to support the Infrastructure Platform providing support for strategic communications/change internal and external to the platform that will result in technical and behavioural change and the implementation of new capabilities, systems, and processes. You will have experience supporting projects being delivered in a continuous delivery model (Agile).

You will have exceptional influencing skills combined with excellent stakeholder engagement (especially senior stakeholders) and coaching skills to ensure changes are embedded for our impacted teams.

Suncorp is at the forefront of technological change and innovation so this is a great time to be joining to provide your change expertise to our Infrastructure Platform team.

**Key responsibilities**:

- Hands on coaching and ongoing support for project and business SMEs within Agile squads to ensure the successful delivery of change activities and artefacts
- Utilise existing Organisational Change Management frameworks and tools to devise and execute 'fit-for-purpose' change, learning and communications plans
- Design, manage and execute change activities across multiple initiatives, streams, or squads (e.g. Change Impact Assessments, Communication, Engagement, Learning, Reinforcement etc.)
- Ensure learning is designed and delivered appropriately for capability gaps that are identified
- Be hands on with the design, development, and implementation of change management deliverables
- Providing communications to key stakeholders to drive a clear narrative across all aspects of delivery, linking activity to strategic and customer outcomes

**About you**:

- 5+ years project and people engagement related change management experience - Mandatory; experience with Agile
- A demonstrated ability to deliver Change, Communications and Learning activities for large-scale transformation or technology projects is highly desirable.
- Experience coaching senior stakeholders/executives combined with strong influencing skills
- Experience in understanding how changes impact an end to end system of work or value chain is also highly desirable.
- Confident in your ability to work autonomously with a strong understanding of what Change activities are required through each stage of a project
- Experience working closely with Technology teams with the ability to understand technical concepts, and translate into easily understood business language
- Excited to be part of a large change management community at Suncorp and share your ideas

**What we can offer you**
- Discounts and offers on a range of retail favourite stores as well as insurance products.
- Invest in your brighter future with ongoing study support and career development programs.
- Give back to our communities with payroll giving, donation matching and paid volunteer leave.
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

**About Suncorp**:
We're proud to be a part of the Suncorp family alongside some of Australia's most trusted and diverse names in insurance. Together, we share a drive to make the complex simple and bring our customers peace of mind when it matters most - while helping to evolve and innovate the ways we can serve our community every day. That comes with all kinds of exciting opportunities for you to grow your own career. Whether you're guiding people through life's biggest moments or providing them