Field Service And Depot Engineer

4 days ago

Australia Zoll Medical Corporation Full time

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service.
At ZOLL, you won't just have a job. You'll have a career—and a purpose.
Join our team. It's a great time to be a part of ZOLL
ZOLL is a fast-growing company that operates in more than 140 countries around the world. Our employees are inspired by a commitment to make a difference in patients's lives, and our culture values innovation, self-motivation and an entrepreneurial spirit. Join us in our efforts to improve outcomes for underserved patients suffering from critical cardiopulmonary conditions and help save more lives.
Position Overview:
We are seeking a qualified and motivated Engineer to support the Queensland Ambulance Service (QAS) project. This role involves technical oversight, implementation, maintenance, and continuous improvement of ZOLL Medical products and solutions in collaboration with the QAS team. The Engineer will ensure optimal operation, customer satisfaction, and compliance with the specified project deliverables.
Key Responsibilities:
Technical Implementation & Support:

• Lead technical deployment, integration, and configuration of ZOLL Medical devices and systems in collaboration with QAS.

•Ensure all products meet the specific needs of the QAS project, working closely with internal and external stakeholders.
Product Maintenance & Troubleshooting:

•Provide hands-on maintenance, diagnostics, and repair services for ZOLL devices and systems in the field and the depot repair workshop.

•Identify, analyze, and resolve complex technical issues promptly to maintain optimal system functionality.
The expectation is that you will be servicing equipment in the field, 90% of the time.
Travel across Queensland and interstate as required.

• Act as the primary point of contact for technical matters with QAS.

•Foster strong customer relationships through regular communication, proactive service, and technical expertise.

•Collaborate with cross-functional teams to address customer needs and exceed service expectations.
Training & Knowledge

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