Field Service Engineer

2 weeks ago

Australia beBeeMedical Full time $90,000 - $120,000

The role of Field Service And Depot Engineer is critical in supporting the Queensland Ambulance Service project.

Key responsibilities include providing hands-on maintenance, diagnostics, and repair services for medical devices and systems in the field and depot repair workshop.

As a Field Service And Depot Engineer, you will lead technical deployment, integration, and configuration of medical equipment and systems in collaboration with emergency service providers.

Collaboration involves working closely with cross-functional teams to address customer needs and exceed service expectations.

Travel across regions as required.

Effective communication and proactive service are essential for building strong relationships with customers and stakeholders.

A successful candidate should have excellent problem-solving skills and be able to identify, analyze, and resolve complex technical issues promptly.

Maintaining optimal system functionality is crucial in this role.

The ideal candidate will have a proven track record of providing exceptional customer service and ensuring high levels of customer satisfaction.

They will also have a strong ability to communicate effectively with diverse groups, including technical teams and non-technical stakeholders.

Other key skills and qualifications include:

  • Hands-on maintenance and repair experience
  • Technical knowledge of medical equipment and systems
  • Ability to work independently and collaboratively as part of a team
  • Strong problem-solving and analytical skills

Benefits of this role include:

  • Opportunity to work with cutting-edge medical technology
  • Chance to make a meaningful difference in people's lives
  • Professional development and growth opportunities
  • Competitive compensation and benefits package

This position offers a unique opportunity to contribute to improving patient outcomes and delivering world-class customer service.

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