Goods Flow Manager

2 weeks ago

Brisbane, Queensland, Australia Ikea Full time

Who you are

You have strong leadership skills and experience. You thrive in building relationships to achieve successful outcomes for our customer, our co-workers and the business. You demonstrate good self-awareness leading yourself and others, and strive to provide a great working environment, whilst delivering results. You are a forward thinker who works calmly under pressure, taking ownership of quick decisions and problem solving. You are highly organised with a flexible and proactive mind-set. You are a strong communicator who can communicate clearly and effectively with individuals and teams other than your own. As we trade 7 days a week, this role will require you to be available to work early mornings, evenings and on weekends.

**Your responsibilities**

As the Goods Flow Manager you will be responsible for, but not limited to:

- Planning, organising and monitoring the flow of goods within the store.
- Lead a safe and efficient operation to secure that all stock is in the right place at the right time.
- Manage the day-to-day operations, activities and co-workers of the goods flow out team.
- Actively contribute to the creation of the store business plan and converting business plan goals into clear logistic actions within the goods flow area comprised of the click and collect, home delivery team, and store picking tasks for in-store customers.
- Empowering your team of co-workers by delegating responsibility to help each person grow and develop, according to their individual ability and experience.
- Taking an active role in securing the co-operation of the commercial team in your store to maximise commercial opportunities.
- Accountable for leading the store goods flow team and work in collaboration with Customer Relations, External Service Providers, Transport Service Providers, and the store Commercial Team to secure the highest goods availability to enable customer order fulfilment at the lowest possible cost.
- Securing close cooperation and strong communication with various transport planning departments to optimise the Outbound and Inbound deliveries.

**About this work area**

You have a proven track record with working closely with your team and other commercial partners. You will improve our goods flow process that leads to reduced costs and an improved customer and co-worker experience. You will develop, implement and execute plans to deliver on our agreed business goals, following up to measure performance. You will need to "make it happen" with simplicity, speed and flexibility as you use your finely tuned interpersonal skills to ensure key relationships are built and maintained in a dynamic and fast paced and rapidly changing working environment.

What you need to know

This opportunity is Permanent Full-Time, 76hrs/Fortnight.

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