Customer Success Manager

1 week ago

Sydney, New South Wales, Australia Partnerize Full time

3 days ago Be among the first 25 applicants Who We Are:The partnership channel offers scale and automation on a pay-for-performance model that delivers the operating leverage necessary for brand survival.
Partnerize empowers marketers with technology built to discover, engage, and convert audiences, at scale, all while maintaining brand safety and control.
Who We Are:The partnership channel offers scale and automation on a pay-for-performance model that delivers the operating leverage necessary for brand survival.
Partnerize empowers marketers with technology built to discover, engage, and convert audiences, at scale, all while maintaining brand safety and control.Why Join Us?
Our commitment to growing partnerships doesn't end with our clients.
Our employees are carefully selected to be a part of our company because they emulate a carefully crafted and practiced set of core values that define us and our business.
Joining Partnerize means joining a company that sincerely values your talent, expertise, and passion.
We strive each day to hire and retain only the best.
Doing so affords us the opportunity to be the best in the business, to exceed our clients' expectations, to innovate, to teach—and most importantly—to earn and maintain our clients' loyalty.OverviewThe Partnerize Customer Success team sits at the heart of our business.
Partnerize's Customer Success Manager supports Customers who are new to our software platform.
Additionally, CSMs collaborate with our existing valued Customers with optimal strategy for ROI via Partnerize platform to realize them.
CSM is responsible for building long-term, value-added relationships.
Internally, CSMs have an opportunity to share information and feedback obtained from Customers with our world-class Product team to further improve the service.In this team, people from ASP, digital advertising agencies, general advertising agencies, etc. are making good use of their knowledge and experience.
This is an excellent opportunity to leverage your experience of ASP and digital Marketing in a high-growth, fun-loving team and is a good option for anyone who wants to build a career in a growing industry in a global environment.This is a hybrid role with employees needing to work from the Sydney office 1-2 days a week.
If you do not live in the Sydney area, you will not be considered for this role.
* What you will doProject manage the onboarding of new clients, training them on the value of the platform and helping them adopt features Map our customer's goals and visions to Partnerize features and functionality and create a Customer Success Roadmap Analyze our client's performance data to identify opportunities and recommendations with accompanying industry best practices Regularly run calls and presentations with our client base to share Partnerize product offerings, relevant industry trends, corporate updates,

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