Customer Service Assistant

5 days ago

Perth, Western Australia Aquaco Filters Full time

**Join Our Friendly, Fast-Paced Team**
We're a growing company looking for a confident, easy-going Service Technician who takes pride in delivering excellent customer service.

In this role, you'll visit customers' homes to replace filters, service their water filtration units, and ensure everything is running at its best. You'll also troubleshoot issues, explain your work in clear terms, and help customers understand how to get the most from their system.

As a small, close-knit team, we value people who want to take ownership of their role and become the master of their own domain. Every team member plays a vital part in our success and brings unique skills that help drive our growth.

**What You'll Be Doing**:

- Servicing and maintaining water filtration products.
- Replacing filters at customers' homes.
- Troubleshooting and resolving performance issues on the spot.
- Providing friendly, professional, face-to-face customer service.
- Explaining completed work and offering maintenance tips.
- Representing our company with professionalism and care.

**Location**: Osborne Park, WA

If you're a problem-solver with great people skills and you want to be part of a business where your contribution truly matters, we'd love to hear from you..

Is available for an immediate start for full-time work, Monday to Friday.
If you want to work within a small group of fun, professional, and ambitious people, this role offers variety, customer interaction, and the chance to keep our service operations running smoothly.

This position involves working closely with our service technicians, customers, and warehouse team. We are looking for someone who is organised, process-driven, and able to help us improve efficiency in managing bookings, invoicing, and customer service.
- Answers incoming calls and responds to customer enquiries in a friendly, professional manner.
- Books service appointments for our water filter technicians, ensuring scheduling is efficient and accurate.
- Invoices completed jobs promptly and ensures all service records are updated in the system.
- Greets and assists customers visiting the showroom, including helping them choose and purchase replacement filters.
- Processes and packages orders for shipping when required.
- Contacts customers from our database to book in pending or overdue services.
- Provides clear, helpful information about our products, services, and maintenance schedules.
- Coordinates with technicians to confirm bookings, follow up on job progress, and address any special requirements.
- Ensures customer details and job notes are accurately recorded for smooth workflow and future reference.
- Assists with general administrative tasks to support the smooth running of daily operations.
- Follows all company procedures and maintains a high standard of customer care at all times.

**Work Remotely**: No

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: From $65,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 25/08/2025

  • Customer Service Assistant

    5 days ago

    Perth, Western Australia beBeeService Full time $55,000 - $62,000

    Customer Service AssistantThe role of a Customer Service Assistant is vital in keeping the store running smoothly and our customers satisfied. As a member of our team, you will be responsible for restocking shelves, operating store equipment, and providing exceptional customer service.We are looking for individuals who have a genuine passion for food and...

  • Customer Service Assistant

    3 days ago

    Perth, Western Australia Zibaroo Beauty Full time

    Job Title: Customer Service AssistantCompany: Zibaroo BeautyLocation: 160 Saint Georges Terrace, Perth, WA 6000(40 hours per week)**Salary**: AU$22.99 - AU$41.20 per hourAbout Us:Zibaroo Beauty is a modern and vibrant beauty salon located in the heart of Perth. We pride ourselves on delivering top-quality beauty services and exceptional customer care. We are...

  • Customer Service Assistant

    3 days ago

    Perth, Western Australia beBeeCustomer Full time $44,000 - $73,000

    Role Overview:A Customer Service Assistant position is available in a dynamic and fast-paced retail environment.This role involves working with customers to provide an exceptional shopping experience, answering queries, and resolving any issues that may arise.The ideal candidate will have excellent communication skills, be able to work effectively as part of...

  • Retail Customer Service Assistant

    5 days ago

    Perth, Western Australia beBeeDiversity Full time $52,500 - $62,500

    Christmas Casual Job OverviewWe are seeking enthusiastic and motivated Christmas Casuals to join our team. This is a fantastic opportunity to gain retail experience and build your skills in customer service and sales.As a member of our team, you will assist across multiple store areas, providing exceptional customer service and supporting the efficient...

  • Customer Service Representative

    6 days ago

    Perth, Western Australia Apollo Rv Service And Repairs Full time

    This role will see you delivering exceptional service to our rental guests by guiding them through the vehicle hand over and return. This will include completing rental contracts, selling ancillary products (reduction options, tables & chairs etc), vehicle demonstrations (don't worry we'll teach you what you need to know) etc.**Job Types**: Full-time,...

  • Administration Assistant To The Customer Service

    5 days ago

    Perth, Western Australia Crisdale Group Of Companies Full time

    West Leederville Location | Immediate Start- Excellent Salary offered based on experience.- Call Crisdale Recruitment 6478 7788This is an exciting opportunity for an administration assistant to join this National Company to support the Customer service team.We are looking for someone who is a quick-thinker and able to juggle a variety of tasks at any given...

  • Customer Service Assistant Manager

    1 hour ago

    Perth, Western Australia Makybe Mart Pty Ltd Full time $70,000 - $120,000 per year

    BALDIVIS IGACUSTOMER SERVICE - ASSISTANT MANAGERBaldivis IGA is seeking an experienced Customer Service Assistant Manager to join their award winning store. Our store has won multiple State and National awards for excellence including Australian Store of the Year. The candidate we seek must match our award winning standards.The position is a full-time role...

  • Sales & Customer Service Assistant

    1 week ago

    Perth, Western Australia Sea Containers WA Full time $60,000 - $80,000 per year

    About UsTOTAL Containers (Sea Containers WA) is a proud family-owned business which takes pride in our specialisation across a wide range of container services and are known and recognised for our dedication to providing innovative solutions and exceptional customer service to our customers.We have a strong focus on the growth, nurturing and development of...

  • Customer Service And Administration Assistant

    6 days ago

    Perth, Western Australia Golden Boronia Full time

    **Customer service / Admin Officer****Location: Kewdale****Duties and Responsibilities / about the role**:- Casual position / Part time- Process and dispatch customer orders on time and promptly.- Purchasing duties- General clerical duties and liaise with other departments- Coordinate with appropriate departments in processing orders.- Other ad hoc...

  • Sales Assistants

    5 days ago

    Perth, Western Australia beBeeCustomerService Part time $60,000 - $80,000

    Immerse yourself in a dynamic and engaging retail environment as you assist customers in finding their perfect outfit. Our esteemed menswear brand boasts an energetic atmosphere where individuals can forge lasting careers.Meticulous attention to detail is paramount in this role, ensuring expert knowledge and excellent service are provided to every customer....