Customer Service Specialists

1 week ago

Sydney, New South Wales, Australia Lotus People Full time

**Work full-time hours Mon to Fri, with no weekend work required**:

- **6 months Fixed Term Contract, hybrid working**:

- **CBD office location, WHV welcome to apply**:

- **$70,000 + super**

**THE COMPANY**

Lotus People are very excited to be working with a leading automotive organisation. This agile and innovative company has won multiple awards and expanded their operations across Australia.

**THE ROLE**

We are actively recruiting internal Customer Service Specialists who are immediately available to assist with internal queries and direct their enquiries to relevant staff. Be a part of fab team culture and assist with the finance team with no prior knowledge needed.

**THE DUTIES**
- Manage and respond to internal queries and calls
- Maintain the database, input information and capture conversations
- Redirect calls to relevant staff/teams
- Process payments and refunds

**SKILLS AND EXPERIENCE**

This role will be perfectly suited to a Customer Service Specialist with exceptional communication, active listening and problem-solving skills. With a professional, helpful and articulate phone manner, you will be competent in answering high volumes of inbound calls and transferring calls to the appropriate staff member or team.

**HOW TO APPLY

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