Customer Service Representative

3 days ago

Australia Gallagher Full time

Overview
Are you ready to start your professional career with a dynamic, globally recognized company? As a Customer Service Representative at Gallagher, you'll play a key role in supporting our resellers and customers to ensure their needs are met and exceeded every day. You'll work alongside our Territory Managers to deliver outstanding service, solve problems, and make a real impact on the customer experience. This is a fantastic entry-level opportunity for recent graduates with full training and development provided to help you grow in your role.
What you'll be doing
Responding to customer inquiries, ensuring a smooth and positive experience for resellers and customers.
Partnering with Territory Managers to support key initiatives and grow customer relationships.
Keeping accurate records and managing customer data.
Contributing to a supportive and collaborative team environment to ensure team success.
The Fit / Requirements
We're looking for someone who's eager to get started in their professional career and make a real difference. You don't need years of experience—just a passion for helping others, a positive attitude, and a willingness to learn. The ideal candidate will have:
A customer-first mindset with a passion for providing great service.
Excellent communication skills and the ability to build strong relationships.
Strong attention to detail and a commitment to accuracy.
The drive to work in a collaborative team environment and take on new challenges.
Previous customer service experience (whether in retail, hospitality, or other fields) is a plus but not required.
Why Gallagher?
At Gallagher, we foster a supportive and family-friendly work environment where collaboration, innovation, and continuous improvement are at the forefront of everything we do. We also offer:
A fun and supportive team.
Central, modern located in Epping, Melbourne
Competitive salary and bonus opportunities.
A pathway to professional growth within a global company and diverse career opportunities across multiple industries.
A work environment that values your wellbeing and work-life balance.
Make a significant impact in Gallagher's Customer Service team and contribute to the success of our global business. Apply now to become a valued member of #TeamGallagher.
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