Test Administrator

4 days ago

Sydney, New South Wales, Australia Pearson - Uk Full time

Position: Test AdministratorReporting to: Test Centre ManagerBusiness Unit: Pearson VUEPearson VUE ( ) is the global leader in delivering high stake exams to professionals and industries through their worldwide network of test centres and partnerships.
Pearson VUE empowers millions of people to get their certifications and licenses in almost every industry to make progress in their lives and advance their careers.
It also helps prepare testing candidates with courseware, scenario-based labs, practice tests, and more.Pearson VUE offers a great environment to start or grow your career; we are now hiring for a Casual Test Administrator to join our team at Parramatta.Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts across Weekday (Monday to Friday) and Weekend (Saturday and Sunday).
Our operating hours is between 7am and 11pm.We offer an attractive pay rate of $37.13.Candidate must be open to flexible to work range of shift in the morning and evening.
This is strictly a Casual position and will remain as such.As a Test Administrator you'll be responsible for;Providing an exceptional customer service and a secure exam delivery environment.Complying with all testing procedures and strictly adhere to company policiesChecking and verifying candidate's identification against test registration; and helping them to set up for testExplaining the exam procedures and proctoring / invigilating candidates while testingTroubleshooting with internal departments to fix any technical issuesEscalating any policy breaches immediate to relevant business personnelComplete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination ScheduleOther ad hoc duties as directedTo be successful in the position you'll have:A High school diploma or equivalent is requiredMinimum of 1 year customer service experience is preferredExperience proctoring or invigilating exams is highly desirableBeginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook)Must be able to sit for long periods of time and be able to bend and lift to 20 lbs with independentlyMust be comfortable in a quiet testing environment, hear soft voices and see details from a distanceCore Competencies:Detail OrientedCommunication SkillsProblem SolvingCustomer FocusEthics and Value
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